Account Manager – iGaming

SmartRecruitment.com - Smart Recruitment

. Create long-term, trusting relationships with key customers .

Posted 9/23/2026full-timeTaipei • TaiwanJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and communications, with a strong focus on revenue growth through upselling and effective use of software tools. Proficient in analyzing key performance indicators and providing actionable insights for business improvement in the online gaming industry.

Highest-signal resume keywords

Online Gaming Industry ExperienceKey Performance Indicator AnalysisClient Relationship ManagementNegotiation and Presentation SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Key Performance IndicatorsRevenue Growth StrategiesClient Feedback AnalysisCampaign Performance AnalysisUpselling Techniques

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsAttention to DetailAdaptability

Tools & Technologies

Back Office ToolsSoftware Solutions

Industry Keywords

Online GamingOperations RoleBusiness CommunicationCustomer Relationship ManagementMarket Feedback

About the role

Key responsibilities & impact

Create long-term, trusting relationships with key customers
Manage all communications between the business and its clients
Grow revenue by maximising use of software and back office tools and upselling the product suite
Liaise daily with customers
Manage critical escalations between the business and clients
Collate customer and market feedback for Operations and Product teams
Identify new business opportunities with existing clients
Collate and assess client product requests and feedback into internal teams
Forecast, track and analyse Key Performance Indicators
Propose commercial incentives for growth
Analyse campaign/promotions performance and provide recommendations for improvements

Requirements

What you’ll need

2+ years’ experience in the online gaming industry
Excellent English, including strong business English communication skills
Additional Asian languages are a plus
Previous work experience in a similar Operations role
Good understanding of key performance indicators in online gaming industry
Ability to influence key decision makers at executive and C-level
Ability to work in a fast-paced environment and adapt quickly to the business needs
Strong negotiation and presentation abilities
Excellent interpersonal and communication skills (written and verbal)
Strong organizational skills
Attention to detail
Project Management skill