Head of Account Management – iGaming

SmartRecruitment.com - Smart Recruitment

. Develop and execute comprehensive account management strategies for the iGaming industry, focusing on slots and live dealer products .

Posted 9/23/2026full-timeTaipei • TaiwanLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management strategies within the iGaming industry, particularly in slots and live dealer products, while effectively leading teams to achieve performance goals and foster strong client relationships.

Highest-signal resume keywords

Account ManagementIGaming Industry ExpertiseTeam LeadershipFinancial AcumenClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Management StrategiesPerformance Metrics AnalysisUpselling and Cross-SellingBudget ManagementData-Driven Decision Making

Soft Skills

Interpersonal SkillsCommunication SkillsProactive MindsetGrowth MindsetProblem-Solving

Industry Keywords

SlotsLive Dealer ProductsClient ServiceStakeholder EngagementRegulatory Compliance

About the role

Key responsibilities & impact

Develop and execute comprehensive account management strategies for the iGaming industry, focusing on slots and live dealer products
Lead, mentor, and inspire the account management team to deliver exceptional client service and achieve performance goals
Serve as the primary point of contact for high-value clients and foster long-term partnerships
Identify upselling, cross-selling, and account expansion opportunities to drive revenue
Collaborate with sales, product development, support, and other cross-functional teams
Analyze account performance metrics to identify trends, optimize strategies, and improve client satisfaction
Address client challenges promptly and effectively
Ensure account activities comply with industry regulations and company policies
Oversee account budgets and forecasts to meet or exceed financial targets

Requirements

What you’ll need

Minimum of 6 years of experience in account management or sales leadership within the iGaming sector, with expertise in slots and live dealer products
Excellent English, including strong business English communication skills
Additional Asian languages are a plus
Proven ability to manage and develop high-performing teams
Strategic and results-oriented approach
Experience engaging and influencing senior stakeholders, including C-level executives, internally and at client organizations
Exceptional interpersonal skills and ability to build and maintain strong client relationships
Solid understanding of account management best practices
Strong financial acumen and ability to use data insights to drive decision-making
Ability to thrive in a fast-paced and dynamic environment with a proactive and solution-focused mindset
Strong growth mindset and go-getter attitude; self-motivated, commercially hungry, and driven to seek out new opportunities