AI Program Manager – Special Projects, Innovation

SmartTech

. Establish practical, light-touch company-wide AI governance, acceptable-use standards, data-handling and security guardrails, and tool-approval pathways .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $99,750 - $120,225 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI governance, prompt engineering, and AI application development, with a strong focus on building and maturing AI enablement programs. Proficient in managing vendor relationships and leveraging AI tools to enhance organizational efficiency and effectiveness.

Highest-signal resume keywords

AI GovernancePrompt EngineeringAI Enablement Program ManagementApplication DevelopmentChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI DevelopmentLLM-Powered SolutionsPrompt EngineeringAPI IntegrationPython ScriptingWorkflow AutomationData-Pipeline ConceptsCI/CDContainerizationCloud Hosting

Soft Skills

Effective CommunicationOrganizational SkillsSelf-MotivationProactivenessResourcefulness

Tools & Technologies

ClaudeChatGPTMicrosoft 365 CopilotMicrosoft Power AutomateReplitLovableMicrosoft AzureMicrosoft Office Suite

Industry Keywords

AI FluencyChange ManagementStakeholder ManagementInternal CommunicationsIT/OT Security Frameworks

Tech Stack

Tools & technologies

AzureCloudPython

About the role

Key responsibilities & impact

Establish practical, light-touch company-wide AI governance, acceptable-use standards, data-handling and security guardrails, and tool-approval pathways
Contribute to the innovation and idea intake funnel by triaging requests and prototypes and prioritizing them by value, effort, and risk
Maintain a lightweight review cadence that supports safe and consistent AI use
Raise company-wide AI fluency through hands-on training, office hours, documentation, and reusable prompt/workflow libraries
Own SmartTech.ai internal messaging and change management, including announcements, success stories, and adoption campaigns
Coordinate the departmental AI Champions network and share successful practices across the company
Design, build, and ship LLM-powered tools, agents, and integrations
Set technical standards for prompt engineering, agentic workflows, RAG over company knowledge, and API integration
Harden and deploy prototypes created by others into supportable solutions
Design and establish sanctioned AI development environments, hosting platforms, and DevOps tooling
Establish secure, documented, scalable infrastructure in coordination with IT and InfoSec
Create reusable patterns, templates, and reference architectures for AI application development
Evaluate, select, and manage the company’s AI tools and platform portfolio
Map tools to business needs and use cases
Track adoption, value, and ROI and maintain a prioritized AI investment roadmap
Manage vendor relationships, licensing, and costs and advise leadership on build-versus-buy decisions
Leverage AI and digital tools to improve efficiency and reduce manual effort
Identify process improvements and support adoption of emerging technologies and digital workflows
Complete assigned tasks and deliverables on time and on budget
Perform other related duties as assigned
Report to the VP of Engineering & Technology, operate within the Special Projects and Innovation department, and coordinate a network of departmental AI Champions

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent professional experience
5+ years in software/AI development, technical program management, or AI/ML enablement, including hands-on delivery of AI or LLM-powered solutions
2+ years building, leading, or maturing an AI enablement program, Center of Excellence, or comparable initiative at a similarly sized organization
Demonstrated experience building or maturing an AI enablement program or Center of Excellence at a similarly sized, fast-scaling company
Power user of Claude, including claude.ai, Claude Code, CoWork, Projects, connectors/MCP, and agentic tools
Fluency across modern AI tools such as ChatGPT, Microsoft 365 Copilot, and Perplexity
Hands-on experience with prompt engineering, agent and workflow design, retrieval-augmented generation (RAG), and API integration
Application development and rapid prototyping using AI app builders/full-stack tools such as Replit and Lovable, plus Python scripting
Experience with Git, CI/CD, containerization, and cloud hosting such as Microsoft Azure
Knowledge of relational, vector, and time-series data, knowledge bases, and data-pipeline concepts
Experience with workflow automation platforms such as Microsoft Power Automate and Copilot Studio
Working knowledge of AI governance and IT/OT security frameworks
Program and change management skills, including intake and prioritization, roadmapping, stakeholder management, and internal communications
Ability to translate business needs into AI use cases and teach technical and non-technical audiences
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams
Ability to work successfully in a remote environment with effective communication, organization, self-motivation, proactiveness, and resourcefulness
Ability to analyze and prepare documents, reports, and correspondence
Effective oral and written communication with technical and non-technical stakeholders at all levels
Ability to work independently with limited supervision and as part of a team
Ability to work under pressure and meet close deadlines
Ability to plan, prioritize, and delegate work
Organizational skills to manage multiple initiatives simultaneously
Ability to follow company and site safety requirements
Ability to travel up to 20% to any or all 50 U.S. states
Valid REAL ID or acceptable alternative, such as a passport, for business air travel effective May 7, 2025

Benefits

Comp & perks

Choice of comprehensive medical plans, including two PPO-style plans and an HDHP with HSA option
Dental and vision plans
Medical, dental, and vision benefits for spouse/domestic partner and dependent children up to age 26
401(k) with company match and self-directed brokerage account option
PTO, including additional paid time off during the last week of the year
Company-paid life insurance for employees and eligible dependents
Short- and long-term disability coverage
AD&D coverage
Professional development opportunities
Tuition reimbursement
Professional licensing assistance
Paid parental leave after one year of employment
Remote work from anywhere in the United States
Up to 20% travel