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CRM Campaign Assistant
SMCP – Sandro, Maje, Claudie Pierlot, Fursac. Assist with implementing the seasonal contact plan for the European market .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM campaign management, including configuration and optimization using platforms like Dartagnan and Selligent. Strong analytical and communication skills are essential for preparing performance reviews and collaborating with marketing teams.
Highest-signal resume keywords
CRM Campaign ManagementDartagnan ConfigurationSelligent Platform KnowledgeAnalytical SkillsCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM ManagementHTML IntegrationA/B TestingKPI ReportingCampaign Optimization
Soft Skills
Attention to DetailInterpersonal SkillsCreative EyeCustomer-Focused MindsetService-Oriented
Tools & Technologies
DartagnanSelligentExcelPowerPoint
Industry Keywords
Customer Journey SetupCommercial CampaignsPerformance ReviewsLoyalty Program ImplementationBenchmarking
About the role
Key responsibilities & impact- Assist with implementing the seasonal contact plan for the European market
- Deploy commercial and customer engagement campaigns via email, SMS, and push notifications
- Carry out targeting and customer journey setup in collaboration with the digital and retail marketing teams
- Develop communication materials and manage briefs and debriefs with creative and translation agencies
- Configure campaigns in Dartagnan and Selligent, including workflows, HTML integration, proofing, and validation
- Conduct benchmarking and provide recommendations
- Monitor, analyze, and optimize CRM campaigns
- Prepare weekly, monthly, and semiannual CRM performance reviews
- Set up A/B tests and formulate recommendations for improvement
- Produce CRM KPI reporting and participate in training for field teams
- Contribute to the rollout and implementation of the loyalty program
Requirements
What you’ll need- Student at a business school or specialized school focused on CRM and Information Systems Management, or equivalent
- Seeking a final-year internship
- Strong computer skills
- Excellent writing and analytical skills
- Creative eye
- Customer-focused and service-oriented mindset
- Strong interpersonal skills, attention to detail, and ability to prioritize
- Initial experience in CRM
- Knowledge of Dartagnan, Selligent, or an equivalent platform would be an advantage
- Proficiency in Excel and PowerPoint
Benefits
Comp & perks- Six-month internship starting in January 2027
- Inclusive and diverse work environment
- Opportunity to participate in training for field teams