SMCP – Sandro, Maje, Claudie Pierlot, Fursac

Sales

• Contribute to revenue growth and the achievement of monthly targets
• Provide an excellent welcome and ongoing service to customers
• Ensure the store is opened and closed properly
• Store merchandise and set up promotional activities and events in accordance with merchandising guidelines
• Maintain a clean and attractive sales floor
• Receive deliveries, label and secure merchandise for sale
• Replenish merchandise on the sales floor and maintain stock areas
• Report any stock discrepancies to management
• Embody the brand’s values when interacting with customers and employees
• Act as a liaison between the store and its partners
• Ensure the store is maintained to a high standard

Explore Multilingual Sales Advisor at SMCP – Sandro, Maje, Claudie…. Review requirements and application details.

Multilingual Sales Advisor

Customer Success Manager

• Assist with implementing the seasonal contact plan for the European market
• Deploy commercial and customer engagement campaigns via email, SMS, and push notifications
• Carry out targeting and customer journey setup in collaboration with the digital and retail marketing teams
• Develop communication materials and manage briefs and debriefs with creative and translation agencies
• Configure campaigns in Dartagnan and Selligent, including workflows, HTML integration, proofing, and validation
• Conduct benchmarking and provide recommendations
• Monitor, analyze, and optimize CRM campaigns
• Prepare weekly, monthly, and semiannual CRM performance reviews
• Set up A/B tests and formulate recommendations for improvement
• Produce CRM KPI reporting and participate in training for field teams
• Contribute to the rollout and implementation of the loyalty program

Explore CRM Campaign Assistant at SMCP – Sandro, Maje, Claudie…. Review requirements and application details.

Open roles

Multilingual Sales Advisor

CRM Campaign Assistant