Senior User Researcher

Snowflake

. Shape what Snowflake builds and how customers experience its products .

Posted 10/1/2026full-timeUnited StatesSenior💰 $173,000 - $248,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in user research, combining qualitative and quantitative methods to inform product development and go-to-market strategies. Proven ability to align customer needs with business objectives while ensuring compliance with confidentiality and security standards.

Highest-signal resume keywords

User Research ExperienceQualitative Research MethodsQuantitative Research MethodsAI Application in ResearchCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Qualitative ResearchQuantitative ResearchProduct Usage Data AnalysisResearch MethodologyCustomer Needs Assessment

Soft Skills

Trust BuildingDecision MakingAlignment Building

Industry Keywords

Confidentiality StandardsData Security ComplianceGo-To-Market StrategyProduct Development

About the role

Key responsibilities & impact

Shape what Snowflake builds and how customers experience its products
Partner with product, design, engineering, and marketing leads to set priorities
Develop expertise in customer needs, product areas, and business objectives
Lead qualitative and quantitative research using appropriate methods and rigor
Make product and go-to-market decisions with cross-functional partners
Work through tradeoffs, build alignment, and carry decisions through launch and adoption
Combine customer research, product usage data, and prior findings to identify opportunities
Identify and deliberately apply AI to strengthen research
Maintain customer information confidentiality and security

Requirements

What you’ll need

5+ years of industry user research experience
Deep experience across qualitative and quantitative research methods
Ability to explain research approach, limitations, and evidence sufficiency
Track record of earning the trust of cross-functional leads
Experience working through difficult product or go-to-market tradeoffs
Experience connecting customer needs to product and business goals
Experience using product usage data alongside primary research
Experience applying AI in research and exercising judgment about its use
Compliance with Snowflake confidentiality and security standards
Compliance with the company data security plan
Must be authorized to work in the country to which applying
Must be within commuting distance of, or open to relocation to, the designated local Snowflake office(s)

Benefits

Comp & perks

Salary and benefits information is provided via the Snowflake Careers Site
Hybrid work arrangement