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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and managing production-grade platforms, particularly in AI and data environments. Proficient in Python, TypeScript, SQL, and cloud infrastructure, with a strong focus on version control, CI/CD, and operational tooling.
Highest-signal resume keywords
Production Software ExperiencePython or TypeScriptBuilding Production LLM SystemsFluency with SnowflakeSetting Technical Direction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonTypeScriptSQLCI/CDCloud InfrastructureProduction LLM SystemsVersion ControlData ContractsAlertingCost Tracking
Soft Skills
Communication with Non-Engineering CustomersAbility to Explain Technical Failures
Tools & Technologies
SnowflakeDbtMCP ServersGTM ServicesFactory Framework
Industry Keywords
AI PlatformData PipelinesInternal Customer EngagementEvaluation InfrastructureOperational Tool Logic
Tech Stack
Tools & technologiesCloudPythonSnowflakeSQLTypeScript
About the role
Key responsibilities & impact- Lead the expansion of Firn, Snowplow’s company-wide data and AI platform
- Design and build the GTM intelligence engine that determines who to engage, how, and learns from outcomes
- Bring existing GTM services onto Firn’s unified platform foundation
- Build trusted, inspectable agents and tools using the factory framework, review steps, and evaluations
- Own the MCP gateway, LLM gateway, tracing, factory framework, ledger, and broader platform architecture
- Establish production-grade version control, CI, alerting, recovery, cost visibility, documentation, and handover
- Move operational-tool logic into versioned, testable platform code
- Build learning loops that record platform actions and outcomes
- Own evaluation and tracing infrastructure for embedded and forward-deployed engineers
- Set the Applied AI team’s engineering bar and own the platform roadmap
- Work with data engineers and internal customers across Marketing, Sales, Account Management, and Partnerships
- Report to the Senior Director of Applied AI and remain the owner of GTM services after handover
Requirements
What you’ll need- Years of production software experience designing, shipping, and running systems other teams depend on
- Experience with Python or TypeScript, SQL, CI/CD, and cloud infrastructure
- Experience building production LLM systems with agents, tools, MCP servers, gateways, tracing, and evaluation
- Ability to explain LLM system production failures and resulting changes
- Experience building platforms used by internal teams or customers through designed interfaces
- Fluency with Snowflake or an equivalent warehouse, dbt, data contracts, and pipelines moving warehouse data into SaaS tools and back
- Experience with alerting, recovery, runbooks, and cost tracking
- Ability to determine which decisions should be deterministic code, agent-based, or handled by a person
- An AI-native workflow, agent, or tool that was built and is still used; willingness to demonstrate it during interviews
- Comfort working with non-engineering internal customers
- Experience setting technical direction for a platform followed by other engineers
- Willingness to use own AI setup in a working-session interview and discuss a current system design
Benefits
Comp & perks- Meaningful equity stake
- Competitive Base Salary
- Flexible working
- Generous PTO
- Private Medical Insurance
- Company Pension
- MacBook and home office equipment allowance
- Enhanced Family leave
