Customer Supply Chain Coordinator

Socomec Group

. Coordinate customer orders from receipt through shipment, delivery, and invoicing .

Posted 9/24/2026full-timeBrampton • CanadaMid-LevelSenior💰 CA$70,000 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Supply Chain Management, including procurement, inventory management, and logistics coordination. Proficient in ERP systems and data analysis, with strong capabilities in production planning and supplier relationship management.

Highest-signal resume keywords

Supply Chain ManagementERP Systems ExperienceInventory ManagementProcurement Best PracticesProduction Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Order ManagementInvoicing ProcessesData AnalysisLogistics CoordinationDemand PlanningStrategic SourcingContract NegotiationCustoms ClearanceTransportation ManagementKPI Reporting

Soft Skills

Analytical AbilitiesProblem-Solving SkillsNegotiation SkillsOrganization SkillsInterpersonal Skills

Tools & Technologies

Microsoft ExcelMicrosoft OfficeERP LNSysproMRP Planning Tools

Industry Keywords

Supply Chain ProcessesManufacturing EnvironmentImport/Export RegulationsLogistics ManagementSupplier Relationship Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Coordinate customer orders from receipt through shipment, delivery, and invoicing
Serve as the primary point of contact for customers and project managers regarding order status, delivery schedules, and supply chain updates
Process customer invoicing and maintain accurate order, purchasing, inventory, and logistics records within ERP systems
Support procurement activities, including purchase order issuance, supplier communication, and delivery follow-up
Support supply planning by aligning procurement and inventory actions with business forecasts and project requirements
Monitor inventory levels and coordinate replenishment activities
Support production planning and scheduling by aligning material availability with operational requirements
Coordinate domestic and international shipments by road, sea, and air
Manage customs clearance, import/export documentation, and dangerous goods transportation compliance
Collaborate with suppliers, freight forwarders, customs brokers, and logistics providers to ensure timely deliveries
Monitor purchasing, logistics, inventory, and total cost metrics
Identify supply chain risks, communicate impacts, and implement corrective actions
Prepare reports, KPI dashboards, and analyses related to customer service, inventory, logistics, procurement, and supply chain performance
Collaborate with Sales, Engineering, Manufacturing, Project Management, and Finance teams
Support new product introductions, continuous improvement, and supply chain process optimization

Requirements

What you’ll need

College diploma or university degree in Supply Chain Management, Business Administration, Operations, Logistics, or a related discipline
3-7 years of experience in supply chain, customer service, logistics, procurement, operations coordination, or a related field
Experience in a manufacturing environment
Experience with ERP systems, preferably ERP LN, Syspro or similar ERP platforms
Experience with customer order management and invoicing processes
Strong knowledge of strategic sourcing and procurement best practices
Production planning and scheduling expertise
Supplier relationship management and contract negotiation
Inventory management and demand planning
Understanding of manufacturing operations and supply chain processes
Knowledge of import/export regulations, logistics, and transportation management
Data analysis and reporting capabilities
Strong proficiency in Microsoft Excel and Microsoft Office applications
Experience with ERP systems and MRP planning tools
Strong analytical and problem-solving abilities
Effective negotiation and decision-making skills
Excellent organization and prioritization capabilities
Strong interpersonal and relationship-building skills

Benefits

Comp & perks

Reasonable accommodation for disabilities during the recruitment process