Service Sales Manager

Socomec Group

. Grow established service revenue through maintenance agreements, renewals, parts sales, corrective work, and approved service offerings .

Posted 10/30/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $115,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the commercial lifecycle of service agreements, including proposal development, CRM utilization, and performance analysis. Proficient in navigating complex sales opportunities and delivering tailored solutions while balancing customer needs and revenue objectives.

Highest-signal resume keywords

Commercial Lifecycle ManagementService Contract SalesCRM Systems ProficiencyProposal DevelopmentMission-Critical Power Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesAccount ManagementTechnical ServiceCommercial OperationsPipeline ManagementForecastingProposal DevelopmentQuoting Process ImprovementTechnical Documentation ReviewCustomer Requirements Analysis

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationExcellent Organizational SkillsCommercial JudgmentStakeholder Management

Tools & Technologies

Microsoft Office SuiteCRM PlatformsQuoting SystemsReporting Tools

Certifications & Qualifications

Bachelor's Degree in Business, Engineering, or Technical SalesValid Driver's LicenseValid Passport

Industry Keywords

Service Revenue GrowthMaintenance AgreementsLifecycle ServicesElectrical EquipmentTechnical SolutionsInstalled-Base Lifecycle ManagementService Delivery ModelsCross-Functional Technical ReviewsCustomer MeetingsTravel Requirements

About the role

Key responsibilities & impact

Grow established service revenue through maintenance agreements, renewals, parts sales, corrective work, and approved service offerings
Manage the commercial lifecycle of the installed base from post-commissioning conversion through contract renewal
Lead commercial development of non-standard opportunities by gathering requirements, identifying risks, and engaging appropriate reviewers
Coordinate technical and operational reviews with Regional Managers and Offer Engineering
Develop executable customer proposals with clearly defined scope, assumptions, exclusions, pricing, terms, and scheduling considerations
Maintain CRM discipline, pipeline management, forecasting, renewal tracking, and performance analysis against revenue and margin targets
Serve as a trusted customer representative, managing expectations and coordinating internal stakeholders when requirements impact delivery risk or planning
Identify installed-base trends, service offering gaps, and quoting process improvements
Provide feedback to Service, Operations, Engineering, Product Management, and Leadership teams
Support customer meetings, training, sales meetings, and company events through regular travel
Exercise pricing and discounting authority in accordance with company approval policies and margin requirements

Requirements

What you’ll need

Bachelor's degree in Business, Engineering, Technical Sales, or a related field preferred
Equivalent experience will be considered
5+ years of progressively responsible experience in Sales, Account Management, Technical Service, or Commercial Operations
Experience selling service contracts, maintenance programs, lifecycle services, electrical equipment, mission-critical infrastructure, or comparable technical solutions
Experience with CRM systems and commercial reporting tools
Experience supporting technically complex sales opportunities involving cross-functional technical reviews strongly preferred
Ability to develop commercial solutions from customer requirements and approved technical input
Strong commercial judgment balancing customer needs, revenue opportunities, margin objectives, execution risk, and long-term value
Ability to distinguish standard offerings from non-standard requirements and engage technical resources appropriately
Working knowledge of mission-critical power systems, service delivery models, installed-base lifecycle management, and related technical infrastructure
Strong written and verbal communication skills
Excellent organizational skills in pipeline management, proposal development, CRM utilization, forecasting, follow-through, and execution
Proficiency with Microsoft Office Suite, CRM platforms, quoting systems, and reporting tools
Individual contributor role with no direct reports
Valid, unrestricted driver's license and reliable transportation
Valid passport with ability to travel domestically and internationally, including Canada and Europe
Ability to travel regularly for customer meetings, training, sales meetings, and company events
Ability to work effectively from a remote office environment
Pricing and discounting authority exercised in accordance with company approval policies and margin requirements
Ability to move safely and independently throughout customer, manufacturing, warehouse, and office environments, including electrical rooms, data centers, industrial facilities, and battery energy storage environments
Ability to remain stationary for extended periods while conducting meetings, reviewing technical documentation, developing proposals, using computer systems, and completing administrative work
Ability to use computers, mobile devices, and standard office equipment
Ability to lift and carry up to 50 pounds occasionally
Ability to read technical drawings and specifications, review quotations and documentation, use computer systems effectively, and communicate in person, via phone, and through virtual meeting platforms
Regular domestic and international travel required

Benefits

Comp & perks

Reasonable accommodations available upon request for candidates with disabilities
Remote office environment
Regular domestic and international travel opportunities
Company events
Training