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Administrator, Agility Program – 12-Month Contract
Softchoice. Prepare legal agreements related to procurement, contract extensions, and project change requests; route them for signature and keep them up to date .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing legal agreements, project financial management, and service delivery processes while ensuring effective communication and collaboration with stakeholders. Proficient in utilizing FinancialForce (Certinia) for tracking engagements and financial aspects.
Highest-signal resume keywords
FinancialForce (Certinia) ExperienceProject Financial ManagementTimesheet ManagementService Delivery KnowledgeExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal Agreement PreparationProject ManagementFinancial ReportingBudget TrackingEngagement Management
Soft Skills
Detail-OrientedSelf-MotivatedExcellent Organizational SkillsInterpersonal SkillsProactive Problem Solving
Industry Keywords
Service DeliveryStatements of Work (SOW)Billing InquiriesIT TerminologyPost-Secondary Education
About the role
Key responsibilities & impact- Prepare legal agreements related to procurement, contract extensions, and project change requests; route them for signature and keep them up to date
- Manage the creation and closure of engagements in FinancialForce (Certinia), including project details, milestones, and financial aspects related to contract, partner, and internal resources
- Review and approve timesheets for contract, partner, and internal resources, and resolve any discrepancies before processing
- Manage situations requiring intervention within active engagements, resolving them directly or escalating them to the appropriate team
- Track active Statements of Work (SOWs) to ensure approval and signature
- Act as the point of contact for customer billing inquiries, in collaboration with the Billing Analyst and Accounts Receivable team
- Prepare and consolidate reports on timesheets, hours worked, and budgets for customers and management
- Support the onboarding of IT professionals engaged to deliver services to Softchoice customers throughout North America
- Assign the right professional resources to each engagement and ensure a smooth process for all parties
Requirements
What you’ll need- Working knowledge of concepts, processes, and procedures related to service delivery
- Experience with timesheet, billing, or project financial management systems; experience with FinancialForce/Certinia is an asset
- Basic understanding of IT terminology and the various types of roles in the field
- Excellent listening, interpersonal, and written and verbal communication skills
- Self-motivated, proactive, and highly detail-oriented
- Excellent organizational and prioritization skills
- Post-secondary education
- Fluency in English required
- Satisfactory professional reference and educational background checks, as well as a satisfactory criminal record check, where applicable
Benefits
Comp & perks- Professional development and career advancement opportunities
- Flexibility to plan your workdays according to your needs
- Collaborative environment and supportive colleagues
- Competitive benefits from day one
- Accessibility measures throughout the recruitment and hiring process
- Virtual job interviews
- Remote onboarding