Softchoice

Artificial Intelligence

• Own and evolve the architectural direction of the Microsoft 365 and Collaboration practice
• Set technical direction across the Microsoft 365 and Modern Work portfolio
• Serve as subject matter expert and architectural authority across Exchange, Teams and Teams Voice, SharePoint, Intune, Azure Virtual Desktop, Entra ID, and tenant migrations
• Stay ahead of emerging Microsoft innovations and integrate AI capabilities into solution delivery models
• Provide architectural guidance, oversight, and governance for complex, large-scale programs
• Advise on M&A, divestiture, tenant consolidation, and tenant-to-tenant migration initiatives
• Coordinate development and continuous improvement of methodologies and best practices
• Define scalable best practices, reference architectures, and delivery standards
• Mentor and influence architects and engineers
• Support creation and evolution of Microsoft 365 offerings
• Pilot and refine new technologies as “Customer Zero”
• Provide presales support, solution architecture, and technical leadership for strategic opportunities
• Develop service offerings, assessments, workshops, methodologies, and repeatable intellectual property
• Support sales, solutioning, and executive customer engagements
• Advise key customers on Microsoft transformation journeys
• Lead solution workshops, architecture reviews, and executive briefings
• Partner with Microsoft and strategic partners to co-create solutions and drive joint success
• Represent Softchoice/WWT at industry events and promote best practices
• Align offerings and go-to-market motions with Microsoft and partner teams

Senior Practice Architect, M365/Workforce AI

• Own and evolve the architectural direction of the Microsoft 365 and Collaboration practice
• Serve as the subject matter expert and architectural authority for the Microsoft 365 and Modern Work portfolio
• Set technical direction across Exchange, Teams and Teams Voice, SharePoint and collaboration, Intune and endpoint management, Azure Virtual Desktop, Entra ID, and tenant-to-tenant migration and consolidation
• Stay ahead of emerging trends and evangelize Microsoft innovations
• Lead the integration of AI capabilities into traditional solution delivery models
• Provide architectural guidance, oversight, and governance for complex, large-scale programs
• Advise on M&A, divestiture, tenant consolidation, and tenant-to-tenant migration initiatives
• Coordinate development, documentation, and continuous improvement of methodologies and best practices
• Define scalable best practices, reference architectures, and delivery standards
• Mentor and influence architects and engineers
• Support creation and evolution of Microsoft 365 Core offerings
• Act as “Customer Zero” for new technologies, piloting and refining offerings
• Provide presales support, solution architecture, and technical leadership for strategic opportunities
• Develop service offerings, assessments, workshops, methodologies, and repeatable intellectual property
• Support sales, solutioning, and executive customer engagements
• Engage key customers as a trusted advisor
• Lead solution workshops, architecture reviews, and executive briefings
• Advise senior technical and executive stakeholders at large enterprise customers
• Partner with Microsoft and other strategic partners to co-create solutions
• Represent Softchoice/WWT at industry events and promote best practices
• Collaborate with Microsoft and partner teams on offerings, go-to-market motions, funding programs, and strategic partner initiatives

Account Executive

• Manage an average of 15–20 accounts in an assigned territory as a direct quota carrier
• Own overall account management and maintain customer relationships to positively impact NPS
• Grow accounts by aligning Softchoice capabilities with customers’ desired business outcomes
• Position Softchoice as a trusted strategic partner
• Process quotes and orders and exceed customer expectations
• Conduct strategic account planning, including industry research, competitive insight, and client forecasts
• Develop executive and C-level relationships with existing and prospective clients
• Use Salesforce and Softchoice sales methodology to manage accounts, opportunities, pipelines, and forecasting
• Identify client business problems and drive resources toward solution sales of software, hardware, and services
• Maintain strategic alignment with local vendor and distribution channel partnerships
• Keep current on product and industry knowledge and attend required product training
• Collaborate with internal stakeholders and specialist resources to satisfy customer business objectives

Commercial Development Account Executive

AI Engineer

• Design, build, test, deploy, and support production-ready AI applications and defined technical workstreams
• Translate customer and business requirements into component designs, implementation plans, estimates, acceptance criteria, and technical trade-offs
• Develop AI solutions using LLMs, RAG, semantic search, document/data processing, and agentic workflows
• Build secure backend services, APIs, integrations, and cloud-native components connecting AI applications with enterprise systems and data sources
• Design and optimize ingestion, chunking, embeddings, retrieval, prompting, grounding, tool use, memory, and workflow orchestration
• Evaluate models, platforms, and solution approaches based on quality, latency, cost, scalability, security, privacy, and operational requirements
• Productionize AI solutions through automated testing, resiliency, observability, performance optimization, evaluation, monitoring, and responsible AI controls
• Contribute to CI/CD, infrastructure-as-code, containerized/serverless deployments, and MLOps/LLMOps practices
• Participate in architecture, design, and code reviews; create reusable components; improve engineering standards; and produce technical documentation and runbooks
• Collaborate with customers, architects, engineers, data teams, and business stakeholders through discovery, technical design, demonstrations, estimates, and knowledge transfer
• Help organizations turn ambition into real-world outcomes through secure cloud, AI, software, and digital workplace solutions

Software Engineer, AI

• Maintain and grow existing clients
• Generate new clients/logos for Softchoice in the Enterprise space
• Create opportunity in a rapidly changing technology industry
• Challenge customers and their assumptions through an insightful sales approach
• Tailor proposals using research and industry knowledge
• Build customer loyalty and strengthen customer relationships
• Make cold calls and meet face-to-face with existing customers
• Collaborate with partners and executives from innovative technology companies
• Deliver fresh and bold technology solutions
• Manage the sales pipeline
• Define strategic and tactical business plans and cases
• Pursue net-new clients, develop business, and network
• Support Softchoice's company-wide growth vision
• Continuously improve through training, education, and available resources

Enterprise Account Executive

Cloud Engineer

• Serve as a subject matter expert in Microsoft Cloud/Azure technologies, including Frontier partner/Foundary and IQ workloads
• Monitor emerging trends and evangelize the latest Microsoft innovations
• Lead integration of cloud capabilities into solution delivery models
• Coordinate development, documentation, and continuous improvement of Azure methodologies and best practices
• Collaborate with architects, engineers, and product managers to ensure consistency and quality
• Champion internal enablement and foster learning and innovation
• Support creation and evolution of Microsoft Azure offerings
• Act as “Customer Zero” by piloting and refining new technologies
• Provide presales support, solution architecture, and technical leadership for strategic opportunities
• Engage strategic customers as a trusted advisor
• Lead solution workshops, architecture reviews, and executive briefings
• Ensure customer satisfaction and measurable business impact
• Partner with Microsoft and other strategic partners to co-create solutions
• Represent Softchoice/WWT at industry events and promote best practices
• Advocate for continuous improvement and early adoption of emerging technologies

Senior Practice Architect, Cloud

Payroll

• Support accurate, timely, and compliant payroll processing for employees across Canada, with some support for US and/or global payrolls as required
• Participate in Canadian payroll processing using ADP Workforce Now
• Validate payroll data from SAP SuccessFactors and other HRIS sources, including demographic data, tax location, compensation changes, leaves, deductions, earnings, and direct deposits
• Partner with ADP service representatives to process payroll and resolve issues or exceptions
• Enter payroll adjustments, one-time payments, retro payments, and other payroll entries in ADP Auto Form
• Ensure accurate terminations, vacation pay calculations, Records of Employment, and final pay requirements
• Process and remit employer and employee payroll deductions and contributions, including garnishments, workers’ compensation, benefit deductions, and RRSP
• Support ROE preparation after applicable payroll cycles
• Assist with quarter- and year-end reconciliation, balancing, statutory filings, T4/RL-1, T2200, TP-64, Workers Compensation, and Employer Health Tax reporting
• Monitor the payroll inbox and respond to employee and internal partner inquiries
• Pull reports from SuccessFactors and ADP WFN, validate system data, investigate discrepancies, and make corrections
• Audit payroll records for new hires, terminations, salary increases, deductions, direct deposits, taxable benefits, and earnings
• Conduct employee tax setup in ADP Workforce Now
• Assist with integration activities such as testing and system configuration
• Collaborate with HR, Finance, and internal partners to resolve discrepancies and improve payroll processes and controls

Payroll Analyst – 12 Month Contract

Executive

• Lead high-impact Microsoft-aligned pursuits across AI Business Solutions, Cloud & AI Platforms, and Security
• Translate Microsoft demand signals and account guidance into pursuit strategies and modernization narratives
• Drive pipeline creation, qualification, forecasting precision, and Salesforce accuracy
• Orchestrate cross-functional pursuit teams across Delivery, Architecture, PMO, and Microsoft field requirements
• Embed WWT–Softchoice Microsoft priorities into account plans, QBRs, executive briefings, and modernization roadmaps
• Integrate Microsoft architecture, delivery, and licensing expertise into pursuit and service activation motions
• Shape pursuit win themes, value realization frameworks, and modernization business cases
• Build engagement with Microsoft Account Teams, PDMs, and specialist leaders across Security, Azure, Data & AI, and M365
• Lead joint account planning and co-sell motions to create qualified opportunities and multi-year programs
• Bring Microsoft funding levers, investment signals, and program guidance into pursuit positioning
• Activate Microsoft-led service opportunities across assigned financial accounts and territories
• Shape discovery-to-design-to-delivery paths aligned to WWT execution standards
• Coordinate modernization workshops, executive strategy conversations, and integrated pursuit engagements
• Facilitate C-suite EA/COCP discussions for AI, cloud, security, and data transformation
• Translate renewal insights into pipeline and program opportunities across Workplace, Cloud, Security, and Data
• Lead pursuit strategy, competitive positioning, risk assessment, solution narratives, close plans, and win-loss insights
• Partner with Delivery and Architecture on executable delivery models and commercial structures
• Maintain pipeline management, forecasting accuracy, executive visibility, activation velocity, and risk reporting

Solutions Executive – Federal

• Support accurate, timely, and compliant payroll processing for employees across Canada, with some support for US and/or global payrolls
• Participate in Canadian payroll processing using ADP Workforce Now
• Validate payroll data from SAP SuccessFactors and other HRIS sources
• Partner with ADP service representatives to process payroll and resolve issues or exceptions
• Prepare and enter payroll adjustments, one-time payments, retro payments, and other payroll entries in ADP Auto Form
• Ensure accurate terminations, vacation pay calculations, Records of Employment, and final pay requirements
• Process and remit payroll deductions and contributions, including garnishments, workers’ compensation, benefits, RRSP, and other payroll items
• Support ROE preparation after applicable payroll cycles
• Assist with quarter- and year-end reconciliation, balancing, statutory filings, T4/RL-1, T2200 and TP-64 preparation, Workers Compensation, and Employer Health Tax reporting
• Monitor the payroll inbox and respond to employee and internal partner inquiries
• Pull reports from SuccessFactors and ADP Workforce Now, validate system data, investigate discrepancies, and make corrections
• Audit payroll records for hires, terminations, salary increases, deductions, direct deposits, taxable benefits, and earnings
• Conduct employee tax setup in ADP Workforce Now
• Assist with payroll integration testing and system configuration
• Work with HR, Finance, and internal partners to resolve discrepancies and improve payroll processes and controls

Payroll Analyst – Contract

Pre-sales Engineer

• Understand customer security challenges and solve them through technical products that reduce risk
• Coordinate and execute sales strategies across multiple sales districts and channels
• Grow customers through competitive tactics while retaining and enriching existing accounts
• Manage local vendor partnerships to ensure successful solution execution
• Manage a pipeline of sales opportunities supporting Check Point solutions
• Provide pre-sales support to Sales Representatives and customers on vendor licensing and solutions
• Identify new agreement prospects and upsell/cross-sell opportunities
• Develop customer proposals and pricing comparisons for vendor licensing solutions
• Deliver product roadmap, licensing, and financial content to customers
• Participate in local customer events and deliver Softchoice content
• Develop and deliver training to Sales teams on vendor products and services
• Engage with local Sales teams to sell jointly into territories and customer accounts
• Develop, manage, and accelerate pipeline to close with accurate forecasting

Vendor PreSales Specialist – Check Point

General

• Provide pre-sales support to sales and customers for Microsoft Azure, M365 solutions, and Softchoice CSP offers
• Deliver solution recommendations and roadmaps to customers
• Support execution of targeted sales campaigns
• Identify opportunities to leverage Microsoft programs and incentives
• Collaborate with Sales to develop and execute strategic account plans for key accounts
• Identify growth opportunities, address challenges, and drive long-term customer success
• Manage a pipeline of Microsoft opportunities
• Monitor overall performance for aligned solutions within the territory
• Participate in SAM+ and Lifecycle services activities to promote solution cross-sell and up-sell
• Participate in sales enablement activities for aligned Microsoft solutions
• Participate in customer and partner events, including webinars, CIEs, and thought leadership activities
• Foster and maintain relationships with Microsoft counterparts to support co-sell initiatives and promote Softchoice differentiation

Senior Practice Architect, M365/Workforce AI

Senior Practice Architect, M365/Workforce AI

Commercial Development Account Executive

Software Engineer, AI

Enterprise Account Executive

Senior Practice Architect, Cloud

Payroll Analyst – 12 Month Contract

Solutions Executive – Federal

Payroll Analyst – Contract

Vendor PreSales Specialist – Check Point

Technology Specialist