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Senior Practice Architect, M365/Workforce AI
Softchoice. Own and evolve the architectural direction of the Microsoft 365 and Collaboration practice .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Microsoft 365, Modern Work, and collaboration solutions, with a strong architectural background and proven experience in delivering complex Microsoft solutions for enterprise customers. Capable of leading technical direction, mentoring teams, and advising on strategic initiatives such as tenant-to-tenant migrations and M&A.
Highest-signal resume keywords
Microsoft 365 ExpertiseArchitectural LeadershipTenant-to-Tenant Migration StrategyMethodology DevelopmentExecutive Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft 365Modern Work SolutionsEndpoint ManagementEntra IDCollaboration SolutionsTenant ConsolidationService Offering DevelopmentComplex Solution DeliveryAI IntegrationArchitecture Governance
Soft Skills
Customer AdvisoryStakeholder ManagementCollaborationMentoringPublic Speaking
Tools & Technologies
ExchangeTeamsSharePointIntuneAzure Virtual Desktop
Industry Keywords
M&ADivestitureTenant MigrationBest PracticesStrategic Partnerships
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Own and evolve the architectural direction of the Microsoft 365 and Collaboration practice
- Serve as the subject matter expert and architectural authority for the Microsoft 365 and Modern Work portfolio
- Set technical direction across Exchange, Teams and Teams Voice, SharePoint and collaboration, Intune and endpoint management, Azure Virtual Desktop, Entra ID, and tenant-to-tenant migration and consolidation
- Stay ahead of emerging trends and evangelize Microsoft innovations
- Lead the integration of AI capabilities into traditional solution delivery models
- Provide architectural guidance, oversight, and governance for complex, large-scale programs
- Advise on M&A, divestiture, tenant consolidation, and tenant-to-tenant migration initiatives
- Coordinate development, documentation, and continuous improvement of methodologies and best practices
- Define scalable best practices, reference architectures, and delivery standards
- Mentor and influence architects and engineers
- Support creation and evolution of Microsoft 365 Core offerings
- Act as “Customer Zero” for new technologies, piloting and refining offerings
- Provide presales support, solution architecture, and technical leadership for strategic opportunities
- Develop service offerings, assessments, workshops, methodologies, and repeatable intellectual property
- Support sales, solutioning, and executive customer engagements
- Engage key customers as a trusted advisor
- Lead solution workshops, architecture reviews, and executive briefings
- Advise senior technical and executive stakeholders at large enterprise customers
- Partner with Microsoft and other strategic partners to co-create solutions
- Represent Softchoice/WWT at industry events and promote best practices
- Collaborate with Microsoft and partner teams on offerings, go-to-market motions, funding programs, and strategic partner initiatives
Requirements
What you’ll need- At least 15 years experience in a technical field, ideally with Microsoft technologies
- Deep expertise in Microsoft 365, Modern Work, and Microsoft Collaboration solutions
- Strong architectural background across Microsoft 365, Endpoint Management, Entra ID, Collaboration, and Workplace Modernization
- Proven experience architecting and delivering complex Microsoft solutions for enterprise customers
- Proven experience building service offerings, methodologies, assessments, workshops, and repeatable intellectual property
- Experience advising on M&A, divestitures, tenant consolidations, or tenant-to-tenant migration strategy
- Strong track record in methodology development, technical leadership, and innovation
- Strong executive communication, customer advisory, collaboration, and stakeholder management skills
- Experience working with Microsoft and global partners
- Commitment to continuous learning and professional growth
- Bachelor's degree in a related field is preferred
- Former Microsoft experience, such as FastTrack, Customer Engineer, Cloud Solution Architect, Consulting Services, or Customer Success
- Experience at leading Microsoft-focused consulting organizations or partners
- Experience supporting Microsoft funding programs and strategic partner motions
- Public speaking, community leadership, or Microsoft MVP experience
- Current or prior titles such as Principal Architect, Practice Architect, Principal Consultant, Lead Architect, Modern Work Strategist, or M365 Strategy Lead
- Criminal record check, education verification, and reference checks before starting
Benefits
Comp & perks- Medical, Dental, and Vision Care
- Flexible Spending Account
- Employee Assistance Program
- 401k Plan with Company Matching
- Life and Disability Insurance
- PTO and Sick Leave (starting at 20 days per year)
- Holidays
- Parental Leave
- Volunteer Days
- Bereavement Leave
- Employee Discount Program
- Flexible workdays
- Competitive perks that start on day one
- Virtual interviewing
- Remote onboarding