Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
SOFTSWISS

Technical Operations Manager – Junior

SOFTSWISS

. Handle technical operations requests from first line support about transaction issues and payment methods .

Posted 10/9/2026full-timeRemote • Poland, GeorgiaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing technical operations within the Fintech and Payments industry, focusing on transaction flow, payment system efficiency, and troubleshooting. Proficient in programming basics and familiar with monitoring systems and security protocols.

Highest-signal resume keywords
Fintech Industry ExperiencePayment System KnowledgeTransaction Flow UnderstandingJIRA ExperienceMonitoring Systems (ELK)

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Operations ManagementTroubleshootingPayment Method CustomizationBasic Programming KnowledgeData Analysis
Soft Skills
Interdepartmental CommunicationProblem-Solving
Tools & Technologies
JIRAJenkinsGitlabELK
Industry Keywords
FintechPaymentsB2B Technical SupportWEB ArchitectureInformation Security

Tech Stack

Tools & technologies
Jenkins

About the role

Key responsibilities & impact
  • Handle technical operations requests from first line support about transaction issues and payment methods
  • Roll out customization for new clients
  • Customize payment methods on clients’ websites
  • Troubleshoot technical issues involving transactions and payment methods
  • Maintain the efficiency of payment systems
  • Interact with payment systems
  • Analyze payments and identify problem patterns, followed by reporting
  • Interact with related departments, including 2nd line, Finance, Account Managers, and B2C

Requirements

What you’ll need
  • Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line)
  • Clear understanding of how the Payment System works
  • Strong knowledge of transactions flow
  • Knowledge of the basics of WEB architecture
  • Higher or incomplete higher education, preference for graduates of technical universities
  • English and Russian not lower than Upper Intermediate level
  • Knowledge of the basics in programming (data types/basic operators/functions)
  • Experience with JIRA, Jenkins, Gitlab
  • Experience with monitoring systems (ELK)
  • Understanding of information and application security, SSH, and access credentials

Benefits

Comp & perks
  • Private health insurance
  • Sports benefits
  • Comprehensive Mental Health Program
  • Free English lessons (online)
  • Local language courses
  • Paid time off
  • Maternity leave support
  • Referral program rewards
  • Upskilling, internal workshops, and participation in professional conferences and corporate events