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Sokin

Product Manager – Payment Success

Sokin

. Define and communicate the product strategy and roadmap for payment success .

Posted 10/16/2026full-timeBelgrade • SerbiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in defining product strategy and managing payment product roadmaps, with a strong focus on data-driven decision-making and cross-functional collaboration. Capable of translating client needs into actionable product improvements while ensuring compliance and optimizing performance.

Highest-signal resume keywords
Payment Product DevelopmentProduct Roadmap OwnershipData-Driven Decision MakingCross-Functional CollaborationAI and Machine Learning Application

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payment Product MechanicsTransaction-Level Data AnalysisPerformance MeasurementFeature PrioritizationPayment Processing Optimization
Soft Skills
Strong CommunicationCollaboration Skills
Industry Keywords
Payment SuccessClient-Centric SolutionsComplianceRisk ManagementOperational Data

About the role

Key responsibilities & impact
  • Define and communicate the product strategy and roadmap for payment success
  • Own the end-to-end payment creation and submission experience, including initiation rules, routing, and processing
  • Collaborate with Engineering, Compliance, and Operations to deliver the product
  • Prioritise features and fixes based on client impact, processing performance, and business value
  • Own the client-facing payment tracking and visibility experience
  • Monitor product performance continuously and use data to identify opportunities and drive decisions
  • Act as the accountable owner for Sokin's payment experiences
  • Translate client pain points and operational data into product decisions
  • Identify friction across the payment stack and own the roadmap to resolve it

Requirements

What you’ll need
  • Hands-on experience building or improving payment products
  • Experience owning a product roadmap and driving decisions in ambiguous environments
  • Data-driven approach using transaction-level data to diagnose issues, measure performance, and prioritise work
  • Understanding of payment product mechanics, failure drivers, performance, and remediation
  • Strong communication and cross-functional collaboration skills with engineering, operations, and compliance
  • Ability to work with financial, risk, and legal stakeholders to design compliant, client-centric solutions
  • Technical depth sufficient to work closely with engineers and understand system constraints
  • Experience applying AI or machine learning to payment optimisation problems
  • Right to work in the jurisdiction where the candidate will work

Benefits

Comp & perks
  • Agile, flexible working culture
  • Inclusive work environment
  • Recruitment-process accommodations available upon request