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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing global organic social strategies across multiple platforms, with a strong focus on community management, content creation, and performance measurement. Proven ability to adapt messaging for diverse audiences while ensuring brand safety and regulatory compliance.
Highest-signal resume keywords
Social Media Strategy DevelopmentCommunity ManagementContent Creation and CopywritingAnalytical Skills and KPI DefinitionProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media ManagementContent CreationCopywritingVideo ProductionSocial ListeningAnalyticsAudience DevelopmentEngagement StandardsPerformance EvaluationGovernance and Compliance
Soft Skills
Communication SkillsStakeholder ManagementCreative DirectionCollaborationAdaptability
Tools & Technologies
Social Publishing ToolsAnalytics ToolsCommunity Management ToolsContent Management SystemsProject Management Software
Industry Keywords
B2B TechnologyFintechPaymentsFinancial ServicesBrand Safety
About the role
Key responsibilities & impact- Set and continually evolve Sokin’s global organic social strategy across LinkedIn, X, Instagram, YouTube, Reddit, Substack and emerging channels
- Define channel roles, priority audiences, editorial rhythm and success measures
- Build a consistent Sokin voice while adapting content to platform behaviour and regional relevance
- Own the global social calendar and prioritisation process
- Ensure governance, approvals and publishing standards protect accuracy, brand and regulatory requirements
- Turn company, product and customer stories into engaging platform-native content
- Write and shape posts, carousels, short-form videos, scripts, reactive commentary and recurring social formats
- Develop repeatable briefs, workflows and production systems
- Brief designers, video producers, agencies and freelancers and provide creative direction
- Identify and develop influencer and creator partnerships
- Own creator outreach, briefing, contracting, brand safety, delivery and performance evaluation
- Establish measurement frameworks for audience quality, engagement, traffic, leads, partnerships and commercial contribution
- Lead community management, engagement, escalation and social listening across priority platforms
- Engage with customers, prospects, partners, industry voices and employees
- Use social listening to identify market shifts, sentiment, competitor activity and contribution opportunities
- Define KPIs and reporting frameworks across organic social, community and creator activity
- Translate channel and audience data into recommendations and test new approaches
- Own global social tooling, governance and playbooks
- Manage agency and production partners, including budgets, timelines, feedback and quality control
- Lead social coverage for events and conferences
- Partner with Brand, Content, Demand Generation, Product Marketing, Communications, Regional Marketing and Commercial teams
Requirements
What you’ll need- 6+ years of experience in social media, including at least two years in a senior or lead role within B2B technology, fintech, payments, financial services or another complex category
- Proven experience setting social strategy and managing global channels
- Strong portfolio of platform-native written, visual and short-form video content
- Exceptional social copywriting skills, adapting tone, format and complexity for different audiences, channels and executive voices
- Proven experience developing creator programmes end-to-end, including audience fit, brand safety and commercial measurement
- Strong community management experience, including engagement standards, escalation processes, social listening and audience development
- Hands-on experience with social publishing, listening, community management and analytics tools
- Strong analytical skills, including defining KPIs, interpreting performance and turning insight into action
- Excellent project management, stakeholder management and communication skills
- Experience briefing creative and production partners
- Ability to work within a fast-moving, global and regulated organisation across multiple teams, regions and time zones
Benefits
Comp & perks- Agile, flexible working culture
- Inclusive work environment
- Workplace accommodations during the recruitment process
- Collaboration, innovation, and employee empowerment culture
