Quality Management Specialist

Solari, Inc.

. Support day-to-day quality monitoring, compliance, and performance activities for Solari’s administration of the AHCCCS Housing and Health Opportunities (H2O) program .

Posted 10/30/2026full-timeTempe • Arizona • United StatesJuniorMid-Level💰 $51,000 - $59,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality monitoring, compliance, and performance evaluation within healthcare and human services programs. Proficient in data analysis, documentation review, and continuous quality improvement initiatives.

Highest-signal resume keywords

Quality AssuranceCompliance MonitoringData AnalysisHealthcare AdministrationPerformance Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality MonitoringAuditingData Quality ReviewPerformance Metrics CompilationDocumentation StandardsCorrective Action TrackingUtilization ReviewBilling AnalysisQuality Improvement InitiativesTrend Identification

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsAttention to Detail

Tools & Technologies

Microsoft OfficeHMISElectronic Health Record

Industry Keywords

HealthcareHuman ServicesPublicly Funded ProgramsQuality ManagementContinuous Improvement

About the role

Key responsibilities & impact

Support day-to-day quality monitoring, compliance, and performance activities for Solari’s administration of the AHCCCS Housing and Health Opportunities (H2O) program
Review provider performance, service documentation, data quality, utilization, billing and service trends, and other quality indicators
Support audits, corrective actions, reporting, and quality improvement initiatives
Collaborate with providers and internal teams to address identified issues
Serve as a resource for routine quality matters and escalate significant trends, risks, and compliance concerns to the H2O QM Administrator
Conduct routine quality monitoring and reviews of provider performance, service delivery, documentation, housing care plans, utilization, and program requirements
Apply quality monitoring tools, criteria, policies, and procedures to evaluate compliance with AHCCCS, H2O, contractual, and organizational standards
Document monitoring findings, deficiencies, follow-up, and resolution activities
Track corrective action plans, remediation activities, and quality improvement commitments
Support AHCCCS reviews, audits, and monitoring activities
Review H2O data and documentation for accuracy, completeness, consistency, and timeliness
Compile and monitor provider performance metrics, service utilization, housing outcomes, and quality indicators
Prepare routine quality and performance reports, summaries, trackers, and monitoring materials
Analyze data to identify trends, service gaps, recurring issues, and potential quality or compliance risks
Communicate findings to the H2O QM Administrator and internal stakeholders
Communicate monitoring findings and follow-up requirements to providers
Support provider education, technical assistance, and training materials
Track provider corrective actions and performance improvement activities
Serve as a resource for provider questions about quality expectations, monitoring processes, documentation, and service delivery standards
Review claims, billing, reimbursement, and service authorization trends
Research billing and claims discrepancies and coordinate resolution
Track recurring claims or billing issues and escalate systemic or unresolved concerns
Maintain quality monitoring records, audit documentation, corrective action records, and other quality management materials
Support quality management procedures, workflows, tools, and documentation standards
Participate in quality meetings, provider reviews, performance discussions, and cross-functional workgroups
Prepare meeting materials, quality summaries, findings, and follow-up documentation
Collaborate with Quality Management, Provider Support, Operations, Claims, Compliance, Business Analytics, and Evaluation & Impact teams
Participate in continuous quality improvement initiatives
Perform other duties as assigned

Requirements

What you’ll need

2 years of experience in field, Required
Bachelors Degree in Healthcare Administration, Public Administration, Social Work, Business Administration, Public Health, Data Analytics, Human Services, or related field, Required
Knowledge of quality assurance, quality monitoring, compliance, auditing, and continuous improvement principles
Knowledge of healthcare, human services, housing, or publicly funded program operations
Ability to review documentation and data against established standards
Ability to identify discrepancies, trends, and areas of risk
Strong analytical, organizational, problem-solving, and communication skills
Attention to detail and ability to maintain accurate records, analyze and communicate quality and performance information, manage multiple priorities, meet deadlines, and follow issues through resolution
Proficiency with Microsoft Office applications
Ability to learn and navigate HMIS, Electronic Health Record, claims, and other program systems
Ability to act professionally and maintain appropriate boundaries with clients and staff
Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled
Maintain an open and accepting mindset, participate in discussions, try new approaches, and pursue continual personal, professional, and leadership growth

Benefits

Comp & perks

Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member