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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management and business development, with a strong focus on customer engagement, relationship building, and compliance with food safety programs. Proficient in data analysis and performance reporting to drive revenue growth and customer loyalty.
Highest-signal resume keywords
Strategic Account ManagementBusiness DevelopmentCustomer Performance ReportingSalesforce CRMFood Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisCustomer Performance ReportingSales ForecastingBudgetingMulti-Product Solutions Presentation
Soft Skills
Excellent CommunicationRelationship BuildingInfluencing Stakeholders
Tools & Technologies
Microsoft OfficeSalesforce CRM
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Commercial Cleaning ApplicationsChemical SalesFood Service OperationsFood Safety Programs
About the role
Key responsibilities & impact- Develop and maintain relationships with existing customers through regular engagement, business reviews, and strategic account planning
- Increase account penetration, customer loyalty, and revenue growth by improving current programs and introducing new solutions
- Engage customers at all organizational levels to align business goals, review performance metrics, and communicate industry trends, products, and innovations
- Generate new business through prospecting, networking, partner collaboration, lead generation campaigns, and social selling
- Achieve sales and profitability targets through customer acquisition, retention, and account expansion
- Identify, present, and close multi-product solutions through demonstrations, presentations, and training programs
- Provide ongoing customer support and training across customer locations
- Collaborate with internal sales, marketing, technical, and support teams
- Maintain forecasting, budgeting, CRM updates, expense reporting, and other administrative responsibilities
- Comply with company safety policies and use appropriate PPE
- Manage assigned accounts and create value through technical service, identifying new product opportunities, and selling to existing customers
- Maintain revenue, price capture, and gross profit while supporting new business where appropriate
Requirements
What you’ll need- Proven success in strategic account management and business development
- Experience in commercial cleaning applications, chemical sales, and food service
- Strong understanding of retail and food service operations
- Knowledge of food safety programs and compliance requirements
- Proficiency in data analysis, business reviews, and customer performance reporting
- Excellent communication, presentation, and relationship-building skills
- Ability to influence stakeholders from executive leadership to frontline operations
- Bachelor’s degree or equivalent work experience
- Experience with Microsoft Office products and Salesforce CRM
- Ability to travel overnight, 30-50%
- Must have a valid driver's license and acceptable Motor Vehicle Record
- Ability to lift up to 50 lbs.
Benefits
Comp & perks- Full benefits package, including medical, dental and vision coverage from your first day
- 401(k) with company matching
- Company vehicle
- Learning and development opportunities
- Paid time off, holidays, sick time
- Sales Incentive Program (SIP) eligible
- Competitive compensation
- Numerous opportunities for professional growth and development
