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Field Claim Representative
Solera, Inc.. Conduct and manage on-site insurance property claim inventory assignments according to SOS field inventory processes .
About the role
Key responsibilities & impact- Conduct and manage on-site insurance property claim inventory assignments according to SOS field inventory processes
- Complete assigned tasks diligently in alignment with departmental, facility, operational, and corporate goals
- Assist with business development activities for new and existing service offerings
- Build and maintain customer relationships with adjusters to support retention and repeat use
- Communicate daily with the Field Manager and Service Manager about operational issues and improvements
- Follow all standard operating and safety procedures
- Take on additional responsibilities as assigned
- Perform work assignments safely and concisely in adverse, post-loss insurance claim conditions
Requirements
What you’ll need- Strong problem solving and project management skills
- Excellent customer service skills with client policyholders and insurance company claim staff
- Professional personal and vehicle appearance
- Ability to work in adverse conditions and on post-loss insurance claims
- Ability to perform assignments safely according to Enservio safety standards
- Proficiency with Microsoft Office Suite
- Strong problem solving and analytical skills
- Strong interpersonal, writing, and communication skills
- Excellent personal organization and leadership skills
- Results-oriented and able to work in a team environment
- Property and Casualty claim experience is a plus
- Restoration industry experience is a plus
- Ability to travel to site locations within the geographic area
- Ability to lift up to 30 pounds without physical restrictions
- Ability to work independently without direct onsite supervision
- Valid driver's license
- Reliable personal vehicle available for use
Benefits
Comp & perks- Part-time employment
- Equal opportunity employment