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Sales Specialist
Solera, Inc.. Manage a portfolio of eBay sellers, focusing on GMV growth, retention, listing quality, and marketplace performance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and eCommerce, with a focus on GMV growth, seller performance analysis, and marketplace insights. Proficient in training and onboarding sellers while effectively collaborating with cross-functional teams to enhance seller experience and retention.
Highest-signal resume keywords
Account ManagementEcommerce ExperienceAnalytical SkillsMarketplace Listing ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GMV GrowthSeller Performance AnalysisInventory OptimizationPricing StrategyPerformance MonitoringTroubleshootingData InterpretationActionable Growth Strategies
Soft Skills
Written CommunicationVerbal CommunicationTraining AbilityEngagement Skills
Tools & Technologies
Microsoft OfficeExcelWordPowerPointOutlook
Industry Keywords
EcommerceMarketplaceAutomotive ServicesSeller Health MetricsELINK Integration
About the role
Key responsibilities & impact- Manage a portfolio of eBay sellers, focusing on GMV growth, retention, listing quality, and marketplace performance
- Monitor seller health metrics, including ratings, service metrics, policy flags, and GMV trends
- Engage at-risk accounts to mitigate churn and drive improvement plans
- Lead onboarding and training initiatives for new sellers
- Troubleshoot listing, compliance, and eLINK integration issues
- Collaborate with Product, Development, and Technical Support teams to resolve escalations
- Provide marketplace insights, product recommendations, product expertise, collateral, and eLINK demos to Sales and cross-functional stakeholders
- Support email initiatives, including performance alerts, reactivation campaigns, and account health outreach
- Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions
- Reinforce strategic relationships with eBay Motors and industry stakeholders
Requirements
What you’ll need- Bachelor’s degree preferred; equivalent work experience will be considered
- 2–4 years of experience in account management, sales, ecommerce, or marketplace environments
- Strong written and verbal communication skills
- Ability to present, train, and engage effectively with diverse audiences
- Strong analytical and reporting skills
- Ability to interpret seller performance data and translate insights into actionable growth strategies
- Ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment
- Experience in the automotive services industry highly preferred
- Hands-on experience with marketplace listing management, inventory optimization, pricing strategy, and performance monitoring
- Experience troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook
- Ability to travel approximately 30% for customer visits and industry events
Benefits
Comp & perks- Full-time employment
- Regular employee status
- Non-exempt status
- Equal opportunity employment