Artist Success Manager – Music Distribution

SOLIDARITY Entertainment Switzerland

. Support artists and labels in their day-to-day activities .

Posted 10/19/2026full-timeMunich • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates hands-on experience in the music industry, with a strong service-oriented mindset to support artists and labels effectively. Proficient in managing key accounts and ensuring compliance with platform policies while maintaining attention to detail.

Highest-signal resume keywords

Hands-On Experience In The Music IndustryFluent In German And EnglishService-Oriented MindsetDetail-OrientedAbility To Work In A Small Team

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Reliable Working StyleSelf-MotivatedAbility To Contribute Ideas

Industry Keywords

OnboardingKey Accounts ManagementMetadata AccuracyPartner PoliciesOperational MattersClaims InvestigationArtist SupportLabel ManagementMusic Industry DevelopmentsRelease Compliance

About the role

Key responsibilities & impact

Support artists and labels in their day-to-day activities
Conduct onboarding and answer questions
Find solutions for artists and labels
Manage a selected portfolio of key accounts
Support assigned partners and handle operational matters
Monitor changes to partner policies
Monitor releases and verify metadata accuracy
Ensure releases comply with platform policies
Investigate and resolve errors across different backend systems
Investigate incoming claims and resolve them quickly and accurately across platforms

Requirements

What you’ll need

Hands-on experience in the music industry, e.g. through your own releases, running a label, an internship, or working with artists
Knowledge of current developments in the music industry
Service-oriented mindset and an understanding of artists’ and labels’ needs
Fluent in German and English
Ability to work in a small team and actively contribute your own ideas
Reliable and self-motivated working style
Detail-oriented without being excessively focused on minutiae
Willingness to take on a varied range of tasks

Benefits

Comp & perks

Choice of two offices: Munich in Werksviertel or Seeon-Seebruck on Lake Chiemsee
Shared office day in Seeon twice a month
Regular team events and an open, relaxed working environment
JobRad bike leasing
EGYM Wellpass
Corporate Benefits
A small, closely collaborating and mutually supportive team
Ideas and initiative are welcome