SOLIDARITY Entertainment Switzerland

Customer Success Manager

• Support artists and labels in their day-to-day activities
• Conduct onboarding and answer questions
• Find solutions for artists and labels
• Manage a selected portfolio of key accounts
• Support assigned partners and handle operational matters
• Monitor changes to partner policies
• Monitor releases and verify metadata accuracy
• Ensure releases comply with platform policies
• Investigate and resolve errors across different backend systems
• Investigate incoming claims and resolve them quickly and accurately across platforms

Explore Artist Success Manager – Music Distribution at SOLIDARITY Entertainment…. Review requirements and application details.