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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical consultancy and training for solar PV inverters, energy storage systems, and EV chargers, while effectively managing customer relationships and providing after-sales support. Proficient in market analysis and developing service infrastructures tailored for Southeast Asian markets.
Highest-signal resume keywords
Technical Consultancy for Solar PV InvertersTraining and Application Engineering ServicesCustomer Relationship ManagementMarket Analysis and Trends IdentificationFluent in Local Language and Business English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Requirements for PV SystemsEnergy Storage Systems KnowledgeEV Chargers ExpertiseProduct Specifications UnderstandingGrid Code Requirements KnowledgeTender Requirements FamiliarityCRM Software DocumentationTroubleshooting SupportCommissioning SupportLogistics Coordination
Soft Skills
Excellent Interpersonal SkillsStrong Communication SkillsSelf-MotivatedProactive and Solution-OrientedCan-Do Attitude
Certifications & Qualifications
Bachelor's Degree in Electrical EngineeringBachelor's Degree in Renewable EnergyBachelor's Degree in Photovoltaic Engineering
Industry Keywords
PV IndustryRenewable EnergySoutheast Asian MarketsAfter-Sales ServiceCustomer SatisfactionEPCsDistributorsInstallersUtility-Scale SegmentsCompetitive Landscape
About the role
Key responsibilities & impact- Clarify pre-sales technical questions, designs, and solutions for customers and the sales team
- Deliver online or onsite training to Solplanet colleagues, distributors, and installers
- Speak at Solplanet or channel partners’ online and offline events
- Collect and share market information, including trends, policies, regulations, competitors, products, and services
- Prepare the quarterly Regional Business Review (RBR)
- Develop workable after-sales service infrastructure and methods for Southeast Asian markets
- Provide technical troubleshooting support via phone or digital channels
- Provide training, application engineering services, and technical consultancy for solar PV inverters, energy storage systems, and EV chargers
- Develop and maintain relationships with distributors, installers, EPCs, developers, and end users
- Collaborate with sales teams to maintain customer relationships and strengthen customer loyalty
- Provide remote or onsite commissioning support
- Collaborate with international and local colleagues and departments to resolve customer issues
- Plan and coordinate logistics for inverter replacements and assist with inverter collection
- Support qualification, onboarding, and management of new service partners
- Document case information using CRM software
- Identify opportunities to improve products and processes, customer satisfaction, and cost-effectiveness
- Collect customer satisfaction feedback to improve the after-sales process
Requirements
What you’ll need- Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines
- Fluent in local language and business fluent in English
- In-depth knowledge of technical requirements for PV, energy storage systems, and EV chargers in distribution and/or utility-scale segments
- Knowledge of product specifications, grid code requirements, competitive landscape, and tender requirements
- Ability to work independently and focused in a dynamic, fast-paced environment
- Prior work experience in a PV-related industry is advantageous but not necessary
- Self-motivated and performance driven
- Excellent interpersonal and communication skills
- Can-do attitude and hands-on mindset
- Proactive, dynamic, solution-oriented, and customer-oriented
Benefits
Comp & perks- Opportunity to be part of a spirited and diverse team of passionate experts in an exceptionally open-minded environment
- Personal and professional development opportunities
- Internal growth opportunities within an international environment
- Opportunity to join an ambitious, energetic, rapidly growing team
- Flat hierarchies
- Fast decision making
- Strong opportunities to cultivate a long-term career path within the renewable energy industry