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Mental Health Client Care Coordinator
SoLuna Mental Wellness. Answer calls promptly and help clients feel heard and welcome .
Posted 9/25/2026part-timeThe Woodlands • Texas • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite
About the role
Key responsibilities & impact- Answer calls promptly and help clients feel heard and welcome
- Ask thoughtful questions, explain services, and match clients with an appropriate provider
- Follow up with new inquiries, unscheduled clients, and waitlists
- Schedule and confirm appointments, fill openings, and coordinate with therapists and the business team
- Explain insurance and expected costs clearly
- Collect payment information and deposits according to practice policy
- Keep accurate records and protect confidentiality
- Follow through on every open inquiry
Requirements
What you’ll need- Working toward a master's in counseling, marriage and family therapy, social work, or a related field
- Strong preference for candidates enrolled in a master's program in counseling, MFT, social work, or a related field
- Scheduling, customer service, call center, or healthcare office experience is helpful
- Spanish is welcome
- Ability to work regularly on weekdays for up to 4 hours daily
- Organized, dependable, and committed to follow-up
- Ability to protect confidentiality and accurately maintain records
Benefits
Comp & perks- 401(k)
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Regular training grounded in a depth-psychology perspective
- Coaching and mentorship
- Possible clinical supervision as a separate opportunity for eligible students, subject to program requirements and supervisor availability
- Flexible work from home options available