SoLuna Mental Wellness

Health Coordinator

• Answer calls promptly and help clients feel heard and welcome
• Ask thoughtful questions, explain services, and match clients with an appropriate provider
• Follow up with new inquiries, unscheduled clients, and waitlists
• Schedule and confirm appointments, fill openings, and coordinate with therapists and the business team
• Explain insurance and expected costs clearly
• Collect payment information and deposits according to practice policy
• Keep accurate records, protect confidentiality, and follow through on every open inquiry

Mental Health Client Coordinator, Part Time

• Answer calls promptly and help clients feel heard and welcome
• Ask thoughtful questions, explain services, and match clients with an appropriate provider
• Follow up with new inquiries, unscheduled clients, and waitlists
• Schedule and confirm appointments, fill openings, and coordinate with therapists and the business team
• Explain insurance and expected costs clearly
• Collect payment information and deposits according to practice policy
• Keep accurate records and protect confidentiality
• Follow through on every open inquiry

Mental Health Client Coordinator, Part Time

Mental Health Client Care Coordinator