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Senior Project Manager
Solutions Metrix. Lead several client engagements simultaneously and own scope, budget, schedule and quality .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive IT project management expertise with a focus on CRM implementations, budget management, and client engagement. Proficient in Agile methodologies and tools, ensuring successful project delivery and stakeholder communication.
Highest-signal resume keywords
IT Project ManagementCRM ImplementationsAgile/Scrum MethodologiesFluent French and EnglishJira and Confluence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget ManagementData MigrationIntegration DesignClient Negotiation
Soft Skills
Presentation SkillsClient CommunicationTeam Feedback
Tools & Technologies
JiraConfluenceMicrosoft 365
Industry Keywords
Fixed-Budget ProjectsRAID LogSOW BudgetPortfolio GovernanceLessons-Learned Sessions
About the role
Key responsibilities & impact- Lead several client engagements simultaneously and own scope, budget, schedule and quality
- Serve as the main client contact for executive sponsors, marketing leads and IT leads
- Take over signed contracts from Sales and run the handoff to delivery
- Build project, release, staffing and communication plans
- Guide clients through fixed-price or T&M budgets at kickoff
- Run delivery in Jira using Agile/Scrum
- Track hours against the SOW budget weekly and maintain a forecast to complete
- Raise budget risks before they become overruns
- Maintain a live RAID log
- Negotiate with clients and vendors for required time, resources and decisions
- Plan go-live and post-launch support
- Close projects with sign-off, final billing and lessons-learned sessions
- Publish weekly status reports and bi-weekly invoicing reports for Finance
- Own escalations and handle difficult client conversations
- Provide regular feedback to team members
- Support portfolio governance, step in on off-track projects and coach other project managers
- Report to the Head of PMO
Requirements
What you’ll need- 8+ years of IT project management experience, including CRM implementations (Creatio, Salesforce, Microsoft Dynamics or similar)
- Experience running several fixed-budget client projects simultaneously, with accountability for margin and timeline
- Technical depth to follow an integration design, challenge an estimate and identify risky data migration
- Fluent French and English
- Strong presentation skills for steering committees and executives
- Working knowledge of Jira, Confluence and Microsoft 365
- Bachelor’s degree in engineering, computer science or business, or equivalent experience
Benefits
Comp & perks- Paid time off
- Medical and dental insurance
- Flexible hours
- Hybrid work
- Tuition reimbursement
- Diverse, inclusive culture