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Customer Service Representative, Trilingue
Solvo Global. Atender clientes por chat y llamadas sobre productos, órdenes, calidad y soporte .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in English and French at a C1 level, with a focus on providing exceptional customer service in a call center environment. Capable of multitasking and problem-solving while collaborating effectively with team members and maintaining product knowledge.
Highest-signal resume keywords
Bilingual Communication (English and French) C1Call Center Experience (8 Months to 1 Year)Multitasking AbilityProblem-Solving SkillsFlexibility for Rotating Schedules
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer ServiceCollaborationCommunication
Industry Keywords
Quality AssuranceTrainingProduct KnowledgeService Experience
About the role
Key responsibilities & impact- Atender clientes por chat y llamadas sobre productos, órdenes, calidad y soporte
- Garantizar una experiencia de servicio excepcional
- Mantener conocimiento actualizado de productos y procesos
- Colaborar con QA, entrenamiento y Team Leads
- Comunicar avances, dudas y oportunidades con el equipo
Requirements
What you’ll need- Dominio de Inglés y Francés, comunicación verbal y escrita C1
- Mínimo 8 meses a 1 año de experiencia en Call center
- Capacidad de multitarea y resolución de problemas
- Flexibilidad para horarios rotativos, incluidos fines de semana
- Aprobar Test de habilidades
- Disponibilidad de lunes a domingo
- 42 horas semanales
- 2 días de descanso rotativos
- Educación Básica Secundaria
Benefits
Comp & perks- Aux Conectividad 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score