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Solvo Global

Customer Support Specialist, Bilingüe – Industria Automotriz

Solvo Global

. Answer customer calls professionally and courteously .

Posted 10/14/2026full-timeRemote • ColombiaJunior💰 COP 2,750,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on providing exceptional experiences, while effectively managing billing processes and coordinating service requests. Proficient in navigating multiple systems and tools, ensuring accuracy and attention to detail in all interactions.

Highest-signal resume keywords
Advanced EnglishCustomer Service ExperienceCRM KnowledgeAttention to DetailAutomotive Industry Knowledge

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer ServiceBilling ProcessesDocumentation ManagementService CoordinationSystem Navigation
Soft Skills
Positive AttitudeCustomer OrientationOrganizational Skills
Industry Keywords
Automotive Industry

About the role

Key responsibilities & impact
  • Answer customer calls professionally and courteously
  • Coordinate and schedule service requests
  • Manage billing processes and documentation accurately
  • Use different systems and platforms simultaneously
  • Review customer information and notes to ensure accuracy
  • Provide an exceptional experience in every interaction

Requirements

What you’ll need
  • Advanced English (spoken and written)
  • Minimum 1 year of experience in customer service, administrative support, or similar functions
  • Good command of computer tools and navigation between multiple systems
  • Excellent attention to detail and organizational skills
  • Positive attitude and customer orientation
  • Experience in the automotive industry is a plus
  • Secondary basic education
  • CRM knowledge
  • Automotive industry knowledge
  • Customer service knowledge

Benefits

Comp & perks
  • 100% remote work
  • Full-time schedule (8 hours daily)
  • Indefinite-term employment contract