Accounts Receivable Representative

Sonepar

. Engage with a portfolio of customers as a resource providing support and resolution for account-related challenges.

Posted 11/11/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Collections and Order to Cash processes, with strong analytical and problem-solving skills. Proficient in utilizing GetPaid software for customer communication and account management while maintaining ethical standards and effective communication.

Highest-signal resume keywords

Collections ExperienceOrder To Cash ExpertiseGetPaid Software ProficiencyNACM AccreditationTax Law Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CollectionsOrder To CashAnalytical SkillsProblem-SolvingMicrosoft Office ProficiencyDocument ManagementAccount ReconciliationCustomer CommunicationTime ManagementAttention To Detail

Soft Skills

Proactive MindsetTeam CollaborationClear CommunicationOrganizational SkillsSense Of Urgency

Tools & Technologies

GetPaid SoftwarePersonal Computer ApplicationsMicrosoft WordMicrosoft Excel

Certifications & Qualifications

NACM Accreditation

Industry Keywords

Electrical DistributionCustomer Account ManagementCredit PrivilegesLien DeadlinesAccount Disputes

About the role

Key responsibilities & impact

Engage with a portfolio of customers as a resource providing support and resolution for account-related challenges.
Collaborate cross-functionally with internal departments to address and resolve customer issues.
Utilize GetPaid collection and communication software to initiate customer communication based on workflow actions.
Record customer communication and actions in GetPaid.
Manage resolution of customer disputed items, escalating stalled matters to management.
Monitor aging and communication of overdue balances and account reconciliations.
Conduct regular meetings with sales and operations to review open customer items.
Analyze scheduled reports for customer action items.
Recommend changes in customer credit privileges based on provided criteria.
Communicate approved action items, release criteria, and escalation options.
Gather and assess documentation for preliminary job account approval.
Monitor lien deadlines and complete required documents to reduce risk of loss.
Perform document management, filing, and other administrative tasks.
Respond to incoming calls and voicemails professionally and promptly.
Use clear and professional written communication across internal and external channels.
Share customer insights and account updates with relevant stakeholders.
Work with the Customer Account Specialist team on department goals.
Perform other duties assigned by management.

Requirements

What you’ll need

Minimum eight (8) years experience in Collections and Order to Cash, preferably in electrical or distribution experience and/or product and application knowledge.
Accreditation from NACM is a plus
Knowledge or willingness to learn tax laws: i.e. IL, IN, IA, PA, WI, MO, OH & KY
Demonstrated commitment to ethical standards in professional conduct and decision-making.
Strong attention to detail with demonstrated analytical and problem-solving capabilities.
Proactive and solution-oriented mindset.
Ability to prioritize and act with urgency on time-sensitive matters.
Demonstrated ability to communicate clearly in written and verbal formats.
Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
Proficiency in general personal computer applications and Microsoft Office software, including Word and Excel.
Ability to work well in a team environment.
“Can do” attitude.
Sense of urgency to follow up on time-sensitive matters.
Ability to sit for prolonged periods of time.
Ability to utilize a computer keyboard, computer monitor, adding machine, and telephone for prolonged periods of time.
Ability to occasionally climb a ladder and step stool.
Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and may occasionally weigh in excess of 25 lbs.

Benefits

Comp & perks

Medical, dental, and vision insurance
Employer-paid short-term and long-term disability insurance
Employer-paid life insurance
Paid time off
Paid holidays
401K match
Profit sharing
Tuition reimbursement
Employee development
Annual Safety Shoe Reimbursement
Employee discount on products
Access to a variety of trainings for personal development
Regular associate training
Promotion from within when possible