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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong product knowledge and customer relationship management skills, with the ability to effectively assist customers during the sales process and maintain accurate inventory levels. Proficient in using ERP software for order tracking and fulfillment.
Highest-signal resume keywords
Customer Relationship ManagementERP Software ProficiencyElectrical Industry KnowledgeInventory ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order FulfillmentProduct KnowledgeSales Process AssistanceBasic Problem-Solving SkillsComputer Skills
Soft Skills
Effective CommunicationOrganizational SkillsTeam Collaboration
Tools & Technologies
ERP Software
Certifications & Qualifications
EDGE CertificationEPEC Bronze Level Certification
Industry Keywords
Electrical ProductsSales OrdersPoint-of-Sale DisplaysInventory LevelsWarehouse Functions
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Maintain product knowledge and market and promote new products
- Assist customers during the sales/purchase process
- Respond to customer inquiries in a professional manner
- Assist customers during the sales process using ERP software
- Track and fulfill sales orders by picking orders, creating appropriate documentation, and placing follow-up calls
- Maintain and develop customer relationships
- Stay up to date on product knowledge and generate product stock requests
- Arrange and organize point-of-sale displays and shelves
- Monitor inventory levels, rotate stock, and replenish merchandise
- Ensure pricing, labels, and promotional signage are accurate and visible
- Create and maintain positive working relationships and a safe and clean environment
- Assist with warehouse functions as needed on a daily basis
Requirements
What you’ll need- High School diploma or equivalent, as determined by Echo Electric
- A minimum of one year experience in the electrical industry and/or knowledge of electrical products
- Ability to effectively communicate, stay organized and work within a team
- Ability to stand for extended periods and traverse the warehouse with or without accommodation
- Basic problem-solving skills and computer skills
- Completion of EDGE and EPEC Bronze Level or commitment to complete such training within 18 months of starting job assignment
Benefits
Comp & perks- Medical, dental, and vision insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid life insurance
- Paid time off
- Paid holidays
- 401K match
- Profit Sharing
- Tuition reimbursement
- Employee development
- Annual Safety Shoe Reimbursement
- Employee Discount on products
- Access to a variety of trainings for personal development