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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and customer service within the electrical products industry, with a strong focus on client relationship management and order processing. Proficient in problem analysis, time management, and effective communication to drive sales targets and ensure customer satisfaction.
Highest-signal resume keywords
Sales ExperienceElectrical Product KnowledgeCustomer Service OrientationTime Management SkillsProblem Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Mathematical FunctionsOrder ProcessingProduct QuotingStock ManagementSales Strategy Development
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsRelationship BuildingEthical Standards
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Electrical ProductsSales TargetsClient SatisfactionMarket TrendsLogistics Coordination
About the role
Key responsibilities & impact- Understand client needs and requirements to recommend appropriate electrical products or solutions
- Provide product information, pricing, and quotes to clients by phone and email
- Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders
- Process stock transfers when appropriate
- Develop and maintain relationships with existing clients to ensure satisfaction and drive repeat business
- Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives
- Find win-win solutions for all involved parties
- Coordinate with logistics and other departments for seamless order processing and fulfillment
- Stay up-to-date on industry trends and market developments
- Participate in training to gain electrical product knowledge and application expertise
Requirements
What you’ll need- High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on-the-job experience as determined by Echo Electric
- At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge
- Commitment to and demonstration of high ethical standards governing professional behavior and interactions
- Strong customer service orientation
- Ability to perform basic mathematical functions/calculations
- Demonstrated time management and organizational skills, including ability to plan and manage multiple priorities simultaneously
- Proven attentiveness to detail coupled with problem analysis and resolution skills
- Ability to sit and/or alternate between sitting and standing at will
- Ability to use a keyboard to enter text or data into a computer
- Ability to speak to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and convey detailed spoken instructions to other workers accurately, loudly, or quickly
- Ability to hear, understand, and distinguish speech and/or other sounds
- Clarity of vision ability of approximately 20 inches or less for computer use
Benefits
Comp & perks- Medical, dental, and vision insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid life insurance
- Paid time off
- Paid holidays
- 401K match
- Profit sharing
- Tuition reimbursement
- Employee development
- Annual Safety Shoe Reimbursement
- Employee discount on products
- Access to a variety of trainings for personal development