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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and customer service skills, with a focus on effective communication, task prioritization, and attention to detail. Proficient in managing office operations and supporting team activities to enhance productivity.
Highest-signal resume keywords
Customer Service ExperienceMS Office ProficiencyOrder ProcessingAdministrative SupportAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingExpense Report ProcessingData EntryShipping Manifest ProcessingReconciliation
Soft Skills
Customer-Oriented MindsetClear CommunicationSense of UrgencyTask Prioritization
Tools & Technologies
Eclipse System
Industry Keywords
Administrative SupportOperations SupportProject Management
About the role
Key responsibilities & impact- Serve as the first point of contact for incoming calls, emails, and walk-in customers
- Route requests to sales, warehouse, and purchasing teams
- Provide real-time status updates on orders, deliveries, and general inquiries
- Process branch expense reports and resolve discrepancies
- Expedite open purchase orders
- Receive and reconcile packing lists against Eclipse system records
- Process the daily shipping manifest
- Support lighting and gear departments with project management and job data entry
- File paperwork
- Support internal meetings, vendor visits, and branch events through scheduling and coordination
- Maintain office supplies, materials, and common areas
- Perform administrative tasks for the sales team as needed
Requirements
What you’ll need- Previous experience in an administrative, customer service, or operations support role
- Intermediate computer skills, including MS Office
- Ability to operate a computer and phone
- Customer-oriented mindset toward internal and external customers
- Sense of urgency and ability to prioritize tasks and complete them in a timely manner
- Attention to detail
- Ability to communicate clearly in English verbally or through written keyboard communication
Benefits
Comp & perks- Medical, dental, and vision insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid life insurance
- Paid time off
- Paid holidays
- 401(k) match
- Profit sharing
- Tuition reimbursement
- Employee development
- Annual safety shoe reimbursement
- Employee discount on products
- Access to trainings for personal development
