Regional Manager, Franchise Operations, Revenue Development

Sonesta Hotels

. Conduct on-property business performance consultative visits with owners/operators in the assigned region, typically twice per year .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in multi-unit hotel operations and revenue generation, with a strong focus on business performance analysis, relationship management, and training delivery. Proficient in utilizing business intelligence tools and CRM systems to drive brand growth and improve franchisee satisfaction.

Highest-signal resume keywords

Multi-Unit Hotel OperationsBusiness Performance AnalysisRevenue Generation LeadershipInterpersonal Communication SkillsCRM Account Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Intelligence AnalysisQuality Assurance EvaluationsProperty Improvement PlansMarket AssessmentsSales Opportunity Identification

Soft Skills

Excellent Communication SkillsHighly OrganizedCollaborative ApproachResourcefulnessAdaptability

Tools & Technologies

MS ExcelMS WordMS PowerPointElectronic Scheduling SystemsEmail Systems

Industry Keywords

Franchise ServicesHotel PerformanceOwner/Operator RelationsBrand StandardsSales Leads Development

About the role

Key responsibilities & impact

Conduct on-property business performance consultative visits with owners/operators in the assigned region, typically twice per year
Analyze, develop, and deliver Business Performance 360 consultative reviews and business improvement recommendations
Conduct property Quality Assurance evaluations
Review and update Property Improvement Plans
Conduct monthly courtesy calls to each hotel to foster relationships
Conduct training on-property, at in-region Townhalls, and Brand Conferences on brand programs, standards, and assigned curriculum
Monitor and follow up with hotels regarding PIP, RFPs, and other time-sensitive action items
Conduct hotel market assessments and identify sales opportunities
Partner with hotels on in-market sales calls to develop booked business and qualified sales leads
Partner with the regional Franchise Services Manager regarding hotel performance and escalated support issues
Advocate for franchisee needs while improving brand tools, resources, strategies, and programs
Resolve escalated owner/operator feedback regarding brand performance, satisfaction, and license agreement provisions
Prospect and submit leads to support brand growth and development

Requirements

What you’ll need

Bachelor’s degree or relevant experience in lieu of degree
4+ years professional multi-unit hotel operations and revenue generation leadership
Ability to adapt to different business learning levels and styles
Excellent interpersonal, written, and oral communication skills
Proficient knowledge of MS Excel, Word, PowerPoint, electronic scheduling and e-mail systems, business intelligence analysis tools, and CRM account management systems
Highly organized, self-starter with ability to prioritize work and meet deadlines
Ability to multi-task across different disciplines and time zones
Ability to travel up to 90%
Collaborative and resourceful approach
Proven track record of driving change

Benefits

Comp & perks

Medical, Dental & Vision Insurance
Health Savings Account (HSA) with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation & Sick Time
Paid Parental Leave
Company-Paid Life Insurance
Company-Paid Short-Term & Long-Term Disability
Hospital Indemnity, Critical Illness & Accident Insurance
Educational Assistance
Sonesta Hotel Discounts
Additional Perks & Employee Discounts