Sonesta Hotels

Revenue Operations

• Support assigned onboarding hotels with revenue generation, commercial execution, and business readiness before and after opening
• Partner with the Franchise Onboarding team to build pre-opening and immediate post-opening readiness across sales planning, marketing, revenue channels, and brand programs
• Ensure pre-opening sales, marketing, and revenue development Critical Path deliverables are completed on time
• Develop and deliver playbooks, guides, and self-service resources
• Establish scalable routines supporting hotel stabilization and transition to long-term RDO support
• Conduct new hotel market assessments and capture business intelligence to identify prioritized sales opportunities
• Coach property-level teams on sales strategies, brand programs, and revenue opportunities
• Deploy tactical sales plans and revenue-generating tools
• Serve as primary contact before and immediately after conversion
• Partner with the Onboarding team to optimize support models and conduct regular cadence calls with assigned hotels
• Leverage Sonesta brand tools and resources to support revenue development and performance growth
• Inform revenue generation teams about new hotel market attributes, business drivers, and prioritized revenue opportunities
• Accelerate marketing and distribution levers and optimize internal processes for early performance gains
• Package insights, tactics, and status for internal Leadership stakeholders
• Periodically assess assigned priority hotel markets and tactics for revenue improvement opportunities

Senior Manager, Revenue Development, New Hotels & Conversions