Regional Director

Sonova Group

. Direct and lead the Regional Manager, Hearing Care, Hearing Care Professionals and support staff in the designated region .

Posted 9/17/2026full-timeIllinois • United StatesLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching capabilities in managing multi-unit teams while ensuring compliance with industry standards and fostering a customer-centered approach. Proven ability to drive sales growth and implement effective marketing strategies in the hearing healthcare sector.

Highest-signal resume keywords

Multi-Unit Management ExperienceHearing Healthcare Management ExperienceStrong Leadership SkillsMarketing and Promotion ExperienceEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business ManagementAnalytic SkillsProblem Solving SkillsSales Growth SuccessRevenue Target AchievementKPI ManagementPerformance ManagementChange ManagementCustomer-Centered ApproachCompliance with HIPAA

Soft Skills

Coaching SkillsMentorship SkillsCounseling SkillsTeam MotivationCollaboration Skills

Tools & Technologies

Microsoft OfficeMicrosoft OutlookPowerPointExcel

Certifications & Qualifications

Bachelor’s DegreeMBA PreferredState-Mandated CEUs

Industry Keywords

Hearing CareCustomer JourneyAudioNova PoliciesSales ProcessesTalent ManagementIndustry TrendsBrand Standards

About the role

Key responsibilities & impact

Direct and lead the Regional Manager, Hearing Care, Hearing Care Professionals and support staff in the designated region
Lead and inspire the sales team to achieve KPIs including revenue targets, ASP, Gross Margin, LCM, Help Rate and Same Day Help
Manage, coach and develop Hearing Care Professionals and support employees, including selection, hiring, development and performance management
Manage and support change management initiatives
Motivate the team to embrace AudioNova policies and procedures
Ensure a customer-centered approach using the MEET customer journey and services
Ensure compliance with HIPAA, licensing, state-mandated CEUs and billing requirements
Ensure adherence to customer and sales processes and audiological requirements
Collaborate on talent management initiatives, including development, appraisal, succession planning and performance management
Lead strategies to improve regional engagement
Monitor industry trends and developments
Collaborate with Real Estate, Facilities & Branding on openings, closures, renovations, refreshes and capital projects
Transition and integrate new clinics and employees through acquisitions or greenfield development
Foster a culture aligned with AudioNova values and vision
Support the Senior Director, Sales with strategic projects
Ensure compliance with local, state and federal laws and AudioNova brand standards
Perform other assigned duties and responsibilities

Requirements

What you’ll need

Bachelor’s Degree, or Equivalent Experience required
MBA preferred
Effective and professional verbal, written, and virtual communication skills
Strong business acumen
Marketing and promotion experience
Solid analytic and problem solving skills
Strong leadership, coaching, mentorship and counseling skills
Multi-unit management experience
Experience with Microsoft Office and Outlook, especially PowerPoint & Excel
Minimum 2 to 3 years relevant multi-unit management experience
Previous business management experience
Hearing Healthcare management experience a plus
Proven marketing, sales and business growth success within a high-touch customer-focused environment

Benefits

Comp & perks

25% Yearly Bonus
Quarterly Incentives
Equal treatment in employment and employment opportunity
Reasonable accommodation during the application and interview process