Regional Director – Hearing Care

Sonova Group

. Direct and lead the Regional Manager, Hearing Care, Hearing Care Professionals, and support staff in a designated region .

Posted 9/15/2026full-timeOrlando • Florida • United StatesLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching capabilities in managing multi-unit teams within the Hearing Healthcare sector, ensuring compliance with industry standards and driving business growth through effective marketing and customer engagement strategies.

Highest-signal resume keywords

Multi-Unit Management ExperienceHearing Healthcare Management ExperienceStrong Leadership SkillsMarketing and Promotion ExperienceCompliance with HIPAA and State-Mandated CEUs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AcumenAnalytical SkillsProblem-Solving SkillsRevenue Target AchievementPerformance Management

Soft Skills

Effective Communication SkillsCoaching and Mentorship SkillsMotivational Leadership

Tools & Technologies

Microsoft OfficeMicrosoft OutlookPowerPointExcel

Certifications & Qualifications

Bachelor's DegreeMBA Preferred

Industry Keywords

Hearing HealthcareMedical RetailCustomer-Centered ApproachChange ManagementAudioNova Policies and Procedures

About the role

Key responsibilities & impact

Direct and lead the Regional Manager, Hearing Care, Hearing Care Professionals, and support staff in a designated region
Lead and inspire the sales team to achieve revenue targets, ASP, Gross Margin, LCM, Help Rate, and Same Day Help KPIs
Manage, coach, and develop Hearing Care Professionals and support employees, including selection, hiring, development, and performance management
Manage and support change management initiatives
Motivate the team to embrace AudioNova policies and procedures
Ensure a customer-centered approach through the MEET customer journey and services
Ensure compliance with HIPAA, licensing, state-mandated CEUs, billing requirements, and audiological requirements
Execute talent management initiatives, including development, appraisal, succession planning, and performance management
Lead strategies to improve regional engagement
Maintain awareness of industry trends and developments
Collaborate on portfolio management initiatives, including openings, closures, renovations, refreshes, and capital projects
Transition and integrate new clinics and employees through acquisition or greenfield
Foster a culture aligned with AudioNova’s values and vision
Support the Senior Director, Sales with strategic projects
Ensure compliance with local, state, and federal laws and AudioNova brand standards
Perform other assigned duties and responsibilities

Requirements

What you’ll need

Bachelor's Degree or equivalent experience required
MBA preferred
Willing to travel up to 50–60%
Hearing Healthcare, Medical Retail, or Retail experience is a plus
Effective and professional verbal, written, and virtual communication skills
Strong business acumen
Marketing and promotion experience
Solid analytical and problem-solving skills
Strong leadership, coaching, mentorship, and counseling skills
Multi-unit management experience
Experience with Microsoft Office and Outlook, especially PowerPoint and Excel
Minimum 2–3 years of relevant multi-unit management experience
Hearing Healthcare management experience is a plus
Proven marketing, sales, and business growth success within a high-touch, customer-focused environment

Benefits

Comp & perks

25% Annual Bonus
Quarterly Incentives