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Sony Europe

Key Account Manager

Sony Europe

. Prospect and create opportunities within assigned accounts .

Posted 10/22/2026full-timeMadrid • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Planning, Opportunity Planning, and Need-Based Sales Methodology while effectively managing customer relationships and navigating the buying process. Fluent in English and Spanish, with substantial experience in the AV/IT channel and a strong ability to influence customer needs.

Highest-signal resume keywords
Account PlanningOpportunity PlanningSalesforce.com ManagementFluent In English And SpanishAV Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales NegotiationForecastingPerformance ManagementLead To QuoteProspecting TechniquesCustomer Needs AnalysisSolution SellingPipeline ManagementCustomer Portfolio GrowthProduct Demonstration
Soft Skills
Relationship BuildingInfluencing SkillsCollaborationCommunication
Tools & Technologies
Salesforce.com
Industry Keywords
AV/IT ChannelResellersIntegratorsMatrix Selling EnvironmentEnd UsersDealersSystem IntegratorsSocial SellingCold CallingPartner Channels

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Prospect and create opportunities within assigned accounts
  • Manage and optimize the overall customer account experience
  • Demonstrate knowledge of the customer's business to influence customer needs
  • Identify solutions addressing customer needs and lead efforts to sell them
  • Build and maintain relationships with key executives and decision makers
  • Understand and navigate the customer's buying process
  • Meet or exceed C&E's financial quotas and targets
  • Negotiate and close sales opportunities
  • Manage opportunities and transactions for long-term stability and sustainability of the book of business
  • Apply Account Planning, Opportunity Planning, Forecasting, Lead to Quote, Performance Management, and Need-Based Sales Methodology
  • Maintain the pipeline in Salesforce.com
  • Keep end-user contacts updated in the database
  • Visit customers and maximize time spent building meaningful relationships
  • Work with presales engineering to translate customer needs into product solutions
  • Create and grow the customer portfolio
  • Support Corporate channel and IT partners

Requirements

What you’ll need
  • Experience in the AV/IT channel, resellers, and integrators
  • Fluent in English and Spanish language both verbally & written
  • Matrix selling environment background, collaborating with technical presales & services
  • Substantial experience in demonstrating products/solutions in the AV industry
  • Deep understanding of customer/channel/partners requirements and convincing them how a product/solution should be integrated to solve their problems
  • Strong prospecting skills employing a variety of techniques including cold calling, social selling, email, partner channels
  • Knowledge of regional (local) customers, Dealers, System integrators and end users is required

Benefits

Comp & perks
  • Competitive salaries and benefits
  • Hybrid and flexible working policies
  • Recognition platform
  • Access to numerous services and platforms for all aspects of wellbeing
  • Allowances for volunteering days
  • Learning and personal development programs
  • Opportunities to try exciting new roles in a wide range of countries
  • Supportive mobility team