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Systems Manager – Salesforce, AI-Driven GTM Engineering
SOPHiA GENETICS. Serve as technical product owner, architect and builder for Salesforce and commercial systems supporting Sales, Marketing, Customer Success and Customer Support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce development and systems architecture, with a strong focus on building solutions using Apex, Lightning Web Components, and Flows. Proven ability to partner with business teams to enhance commercial processes and drive measurable improvements in automation and data quality.
Highest-signal resume keywords
Salesforce DevelopmentSystems ArchitectureApex ProgrammingLightning Web ComponentsSales Cloud Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce CPQSOQLAI Coding ToolsAutomationData ArchitectureIntegration ArchitectureMaster Data ManagementOpportunity-to-Order TransformationContract Lifecycle ManagementAPIs
Soft Skills
Technical Decision-MakingBusiness PartnershipProblem DiagnosisCommunication
Tools & Technologies
Salesforce Marketing Cloud6senseClariERP SystemsAutomation Tools
Certifications & Qualifications
Salesforce Certifications
Industry Keywords
HealthTechLife SciencesRegulated EnvironmentSOX ControlsITGC Controls
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Serve as technical product owner, architect and builder for Salesforce and commercial systems supporting Sales, Marketing, Customer Success and Customer Support
- Design systems and write code, with approximately 50% of time focused on engineering and systems/integration architecture
- Partner with business teams on process analysis, simplification, master data management and technical decision-making
- Build Salesforce solutions using Apex, Lightning Web Components, SOQL and Flows across Sales Cloud, CPQ and Marketing Cloud
- Own integrations and end-to-end data architecture connecting 6sense, Salesforce Marketing Cloud, Clari, Salesforce CPQ, Sales Cloud, support workflows and finance/ERP systems
- Support Opportunity-to-Order transformation through CPQ, contract lifecycle management, approvals and ERP integration
- Partner with Sales, Marketing, Support, Deal Desk and Finance to simplify commercial processes
- Use AI coding tools to write, test, review and ship code
- Apply LLMs and automation to internal business problems while maintaining release discipline, automated testing and SOX controls
- Evaluate emerging AI tools for sales and marketing use cases, including market research and search engine optimization
- Improve Salesforce utilization and total cost of ownership, assess suppliers and evaluate proposed products and platform changes
- Drive adoption and measure impact on seller, marketer and support velocity, automation, data quality and system reliability
- Communicate technical trade-offs and advise stakeholders
Requirements
What you’ll need- 5+ years in hands-on Salesforce development, systems architecture or GTM engineering
- Experience designing and shipping solutions using Apex, Lightning Web Components, Flows and APIs
- Deep knowledge of Sales Cloud and Salesforce CPQ, including complex rules and approvals
- Understanding of how CRM/CPQ decisions affect billing, invoicing and finance
- Experience using AI coding tools across the development lifecycle
- Experience deploying LLMs and automation to solve internal business problems
- Ability to diagnose commercial workflow problems, challenge requirements and explain technical trade-offs
- Ability to combine business partnership with hands-on delivery and rapid learning
- Track record of measurable improvements in automation, efficiency, data quality and reliability
- Helpful but not required: Marketing Cloud, 6sense, Clari, ERP integrations, consumption-based pricing, SOX/ITGC controls, Salesforce certifications, or HealthTech, Life Sciences or regulated-environment experience
Benefits
Comp & perks- Hybrid work schedule allowing 2 days per week home working
- Permanent contract
- Purpose-driven work benefiting cancer and rare disease patients
- Opportunity to learn Marketing Cloud, 6sense, Clari, ERP integrations, consumption-based pricing, SOX/ITGC controls, Salesforce certifications, and regulated-environment practices on the job