SVP, ACO Operations – Enterprise Program Management

Sound Physicians

. Lead day-to-day operations for all ACO and Telemedicine service lines .

Posted 10/5/2026full-timeRemote • United StatesLead💰 $230,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading healthcare operations and enterprise project management, with a strong focus on value-based care and operational efficiency. Proven ability to drive organizational transformation and foster collaboration across cross-functional teams.

Highest-signal resume keywords

Healthcare Operations LeadershipProject Management Office (PMO) ExperienceValue-Based Care KnowledgeExecutive Communication SkillsTelemedicine Operations Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational KPI MonitoringPerformance Dashboard DevelopmentChange ManagementRisk MitigationStrategic PlanningGovernance StructuresData AnalyticsQuality ImprovementUtilization MonitoringFinancial Performance Optimization

Soft Skills

Stakeholder ManagementCollaborationMentoringAccountabilityContinuous Improvement

Industry Keywords

Medicare Shared Savings Program (MSSP)ACO REACHPopulation HealthHealthcare Performance ManagementTelemedicinePost-Acute CareLong-Term CareValue-Based Care ModelsExecutive OversightOperational Readiness

About the role

Key responsibilities & impact

Lead day-to-day operations for all ACO and Telemedicine service lines
Establish and monitor operational KPIs, service-level agreements, and performance dashboards
Drive continuous improvement initiatives focused on efficiency, scalability, quality, and provider satisfaction
Oversee operational readiness for new program launches, acquisitions, partnerships, and market expansions
Partner with executive leadership to develop and execute annual operating plans
Ensure operational alignment across clinical, provider engagement, network operations, data analytics, technology, compliance, and customer success functions
Serve as executive sponsor and leader of the centralized PMO supporting all ACO and Telemedicine initiatives
Establish project management methodologies, governance structures, status reporting standards, and prioritization frameworks
Maintain a comprehensive enterprise project portfolio and executive roadmap
Facilitate executive steering committees and ensure accountability for project milestones, deliverables, risks, and dependencies
Coordinate cross-functional resources to successfully implement strategic initiatives
Develop processes for issue escalation, change management, and project risk mitigation
Provide regular project portfolio updates to executive leadership and governing boards
Translate strategic business objectives into actionable operational plans
Lead enterprise initiatives involving growth, operational transformation, technology implementation, and new service offerings
Evaluate operational impacts of regulatory, reimbursement, and value-based care changes
Support due diligence, integration planning, and implementation activities associated with strategic partnerships and growth opportunities
Drive organizational alignment around key strategic priorities
Oversee operational performance of telemedicine programs across post-acute, long-term care, and other care settings
Monitor utilization, provider productivity, access metrics, technology performance, and quality outcomes
Partner with clinical leadership to improve provider experience and patient care delivery
Ensure scalability and operational readiness for telemedicine growth initiatives
Provide executive oversight of ACO operations including beneficiary engagement, network management, quality programs, compliance, reporting, and performance improvement
Monitor performance against MSSP, LEAD, and other value-based care program goals
Partner with finance and analytics teams to optimize operational drivers of cost, quality, and utilization outcomes
Lead initiatives to improve provider participation, operational efficiency, and financial performance
Build and lead a high-performing operations and project management team
Foster a culture of accountability, ownership, collaboration, and continuous improvement
Mentor and develop operational leaders across the organization
Serve as a trusted advisor to executive leadership and business unit leaders

Requirements

What you’ll need

Demonstrated experience leading large-scale healthcare operations and enterprise projects
Experience building or leading a Project Management Office (PMO)
Strong understanding of value-based care, population health, and healthcare performance management
Proven ability to lead cross-functional initiatives and organizational transformation efforts
Exceptional executive communication and stakeholder management skills
Experience with Medicare Shared Savings Program (MSSP), ACO REACH, LEAD, or similar value-based care models
Experience managing telemedicine or virtual care operations
Experience supporting board-level reporting and governance
Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Operations Management, or related field
6+ years of progressive healthcare operations leadership experience
5+ years of executive leadership experience directing multi-functional teams

Benefits

Comp & perks

A remote-first culture that values flexibility and collaboration
Opportunities to grow your career while making a real impact
Medical insurance
Dental insurance
Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Self-managed PTO Plan
Ten company-paid holidays per year