Program Operations Coordinator

Sources of Strength

. Coordinate and support training with organizations through phone calls, emails, video conferences, and calendar management .

Posted 10/22/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $55,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational, communication, and customer service skills while effectively managing training coordination, data analysis, and vendor relationships. Proficient in using various digital tools to enhance operational workflows and support diverse community engagement.

Highest-signal resume keywords

Training CoordinationCustomer ServiceData AnalysisVendor ManagementPublic Speaking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisWorkflow ImprovementInventory ManagementContract ManagementPresentation Skills

Soft Skills

Excellent CommunicationRelationship BuildingAttention to DetailProblem SolvingTime Management

Tools & Technologies

AirtableGoogle SuiteSlackZoomBrevo

Industry Keywords

Customer SupportComplianceTrainingCommunity EngagementProject Management

About the role

Key responsibilities & impact

Coordinate and support training with organizations through phone calls, emails, video conferences, and calendar management
Update and maintain customer support, contract, and general information systems
Monitor and improve registration, curriculum order, and administrative workflows
Send pre-training communications to hosts, attendees, and trainers using Airtable-driven templates and timelines
Maintain Airtable operational databases and accurately enter data, including shipment tracking information
Use Google Calendar, Airtable, Fellow, Slack, Zoom, and Google Office Suite
Serve as point of contact for new program inquiries and conduct exploratory calls and group webinars
Guide interested partners from initial conversation through quotes and contracts
Track inquiries and pipeline status and share trends with the Program Operations Supervisor
Support executed contracts, customer satisfaction, compliance, timelines, and deliverables
Provide digital curriculum access and analyze data for reports and recommendations
Develop reporting on contract deliverables and spend-down information
Manage inventory, reorder points, forecasts, material orders, warehouse coordination, shipping, and order issues
Vet vendors, negotiate material prices, and manage supplier relationships
Support newsletters, social media posts, blogs, and other communications
Participate in special projects, staff meetings, wellness and professional development days, supervisory meetings, and retreats
Complete expense reports and timesheets
Participate in suicide prevention coalitions and contribute to an equitable and inclusive environment

Requirements

What you’ll need

Excellent oral and written communication skills
Strong public speaking and presentation skills
Excellent customer service and relationship-building skills
Strong conceptual, networking, troubleshooting, and interpersonal skills
Demonstrated ability to represent the organization in a professional and ethical manner
Exceptional attention to detail and ability to problem-solve
Excellent organizational, data analysis, and processing skills
Excellent time management skills
Ability to work collaboratively and effectively handle multiple projects on various timelines
Ability to give and receive feedback
Ability to use basic audio/visual equipment and presentation software (Zoom)
Ability to use Slack, Airtable, Google Suite, Brevo, DocSend, CustomPoint, Fillout, and online platforms
Ability to work with diverse communities and partners
Travel may be required up to 20% of the time
Ability to continuously sit/stand and occasionally walk, bend, stoop, push/pull, reach above, and lift/carry 10 to 50 pounds
Strongly encouraged to be fully vaccinated and boosted for COVID-19 and influenza
Cover letter addressing motivation for the work and an example of coordinating a detailed process or improving a workflow

Benefits

Comp & perks

Profit Share Bonus Structure
Employee Ownership (ESOP)
4-day Workweek
Flexible Paid Time Off
Paid Parental Leave
Matching Retirement Contribution (401k)
Fully paid Medical, Vision, Long Term and Short Term Disability Insurance
Generous Family Insurance Policy Coverage
Health Savings Account Contributions by Employer
Flexible Work/Life Balance
Employee Wellness Oriented Culture
Social Enterprise Mission Oriented Business Model
Professional development days
Wellness days
In-person staff retreats