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Director of Academic Operations – Physician Assistant
South University. Design and maintain workflow automations for curriculum mapping, assessment reporting, accreditation evidence capture, and meeting documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workflow automation, data modeling, and academic technology solution design, with a strong focus on compliance and documentation. Capable of leading strategic initiatives and fostering collaboration across diverse teams while ensuring data integrity and governance.
Highest-signal resume keywords
Workflow AutomationData ModelingAcademic Technology Solution DesignLeadership and Strategic PlanningCommunication Skills
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data GovernanceIntegration TroubleshootingCurriculum MappingProgramming FundamentalsChange ManagementTechnical Requirements TranslationWorkflow Logic DesignDocumentation DevelopmentData Integrity MaintenanceAutomation Workflow Maintenance
Soft Skills
Critical ThinkingConflict ResolutionDecision-MakingTime ManagementAttention to Detail
Tools & Technologies
ExamSoftLearning Management SystemsSharePointData RepositoriesAcademic Technology Assets
Industry Keywords
Accreditation EvidenceOperational NeedsDiverse Team EnvironmentGraduate-Level Health Professions EducationRegulated Environment
Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Design and maintain workflow automations for curriculum mapping, assessment reporting, accreditation evidence capture, and meeting documentation
- Coordinate communication, committee meetings, agendas, travel, and virtual settings
- Transcribe minutes and newsletters
- Maintain the department’s SharePoint intranet website
- Lead systems integration and interoperability across ExamSoft, LMS integrations, and program data repositories
- Build and maintain data models for blueprint mapping, accreditation evidence tracking, and cross-campus/cross-cohort consistency
- Ensure data quality, governance, source-of-truth definitions, standards, versioning, change logs, and audit-ready documentation
- Produce schemas, workflow maps, data dictionaries, system architecture summaries, guides, demos, and training videos
- Train and support faculty and staff adoption of academic systems
- Advise leadership on tooling strategy, scalability, vendor fit, and responsible AI enablement
- Coordinate with central IT and vendors on security, access control, and data retention standards
- Maintain an inventory of academic technology assets, integrations, and dependencies
- Translate operational needs into functional requirements, user stories, data models, workflow designs, and accreditation artifacts
- Maintain requirements, documentation, and standard operating procedures
- Oversee PA Department events, website, marketing, and social media content
- Implement and ensure compliance with university academic and administrative policies
- Serve as the primary administrative liaison with university offices and departments
- Perform related duties supporting academic systems architecture, department management, and operational enablement
Requirements
What you’ll need- Bachelor’s degree in Educational Technology, Data Analytics/Engineering, Project Management, Instructional Design, Computer Science, Information Systems, or related field preferred, or equivalent experience
- Master’s degree preferred
- Minimum 2 years of progressively responsible experience in at least two relevant areas
- Experience in academic technology solution design and support, workflow automation, data modeling, application programming concepts and integration troubleshooting, or training and documentation development
- Strong leadership and strategic planning skills
- Excellent verbal and written communication skills
- Excellent time management and attention to detail
- Critical thinking, conflict resolution, and decision-making skills
- Computer-based skills and experience with computerized learning management systems
- Strong judgment in high-stakes academic contexts
- Ability to translate operational needs into technical requirements and sustainable builds
- Ability to manage multiple tasks and meet deadlines
- Ability to design, debug, and maintain advanced formulas and workflow logic
- Ability to troubleshoot integrations using structured data
- Ability to build and maintain automation workflows without continued direct supervision
- Ability to create high-quality documentation and training media
- Ability to maintain reliability and data integrity with change management discipline
- Ability to work effectively in a diverse team environment
- Ability to present information to employees, students, faculty, academic and campus leaders, and corporate leaders
- Ability to embrace and lead change
- Preferred: experience supporting graduate-level health professions education and program operations
- Preferred: experience with ExamSoft or comparable assessment platforms
- Preferred: experience with curriculum mapping or standards alignment
- Preferred: programming fundamentals such as JavaScript or Python
- Preferred: experience implementing responsible workflows in an academic or regulated environment
Benefits
Comp & perks- Equal Opportunity Employer committed to building and developing a diverse environment
- Reasonable accommodations for qualified individuals with disabilities