Patient Care Coordinator – Primary Care

SouthEast Alaska Regional Health Consortium (SEARHC)

. Manage and coordinate all aspects of patient care .

Posted 11/3/2026full-timeRemote • Alaska • United StatesJuniorMid-Level💰 $26 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination, effective communication with patients and caregivers, and knowledge of healthcare processes and community resources. Proficient in managing referrals, tracking patient outcomes, and advocating for patient needs while ensuring compliance with safety and quality standards.

Highest-signal resume keywords

Patient Care CoordinationReferral ManagementEHR Systems ProficiencyOral And Written Communication SkillsKnowledge Of Clinical Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment SkillsData Collection SkillsKnowledge Of Customer Service PrinciplesAbility To Use Medical EquipmentProficiency In Microsoft OfficeKnowledge Of Safety And Infection Control PrinciplesAbility To Lift And/or Move 50 Lbs

Soft Skills

Excellent Communication SkillsStrong Organizational AbilitiesTime Management AbilitiesTeamwork

Tools & Technologies

EHR SystemsMicrosoft Office

Certifications & Qualifications

Basic Life Support

Industry Keywords

Healthcare AdministrationBehavioral HealthPatient-Centered CareCommunity ResourcesClinical Improvement

About the role

Key responsibilities & impact

Manage and coordinate all aspects of patient care
Assist the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care
Assess patient and caregiver self-management skills and encourage wellness and autonomy through support, training, and coordination of services
Communicate regularly with patients and caregivers regarding the Plan of Care
Manage and coordinate internal and external referrals
Act as a communication portal between patients and the care team
Share lab results with patients, generate patient letters, and complete relevant forms
Conduct patient outreach by telephone or text to encourage scheduling with the care team
Support care coordination within and outside the SEARHC health system
Facilitate efficient clinic flow and utilization
Track and maintain case management and coordination data
Monitor patient progress and track outcomes using SEARHC standards
Advocate for patients and caregivers, empower patient decision-making and self-care, and address patient needs
Facilitate patient outreach using patient health and quality data
Participate in departmental and clinical improvement efforts
Maintain a clean and safe working environment and compliance with annual competencies
Identify community resources, foster partnerships, and utilize resources effectively
Allocate approximately 50% of work to referral management, 25% to patient outreach, and 25% to care team communication
Perform other duties as assigned

Requirements

What you’ll need

Associate’s degree or 2 years of college, preferably in social work, social services, healthcare administration, business administration, or related field, OR 2 years of relevant professional experience may be exchanged for a degree or coursework
A Bachelor’s degree in a relevant field may be exchanged for all required experience
2 years of healthcare, behavioral health, dental, or relevant administrative experience required
Basic Life Support preferred
Internal candidates with at least 2 years of experience working in a front or back-office role may be considered
Knowledge of available services at SEARHC, other tribal health organizations in Alaska, and the community
Knowledge of clinical processes and ability to apply this knowledge in the working environment
Knowledge of customer service principles
Knowledge of safety and infection control principles
Assessment, anticipation of needs, and data collection skills
Ability to use computers and medical equipment
Oral and written communication skills
Ability to work in teams with providers, nurses, and other healthcare personnel
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Teamwork
Proficiency in EHR systems
Ability to lift and/or move 50 lbs
Must comply with safe work rules and report accidents, injuries, defective equipment, and unsafe conditions

Benefits

Comp & perks

Retirement
Paid time off
Paid parental leave
Health insurance
Dental benefits
Vision benefits
Life insurance
Long-term disability
Short-term disability
Professional advancement and development opportunities