Corporate Administrator

Southeastrans, Inc.

. Identify ways to improve employee efficiency and effectiveness .

Posted 10/22/2026full-timeVilla Rica • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims processing, training program development, and staff leadership while ensuring compliance with HIPAA standards. Proficient in utilizing Microsoft Excel and developing training materials to enhance employee performance and operational efficiency.

Highest-signal resume keywords

Claims Processing ExperienceTraining Program DevelopmentLeadership ExperienceMicrosoft Excel ProficiencyHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingTraining DevelopmentPolicy FormulationAudit CoordinationStandard Operating Procedures DevelopmentFraud InvestigationTraining Needs AnalysisMultimedia Visual AidsReport DevelopmentClient Complaint Resolution

Soft Skills

Excellent Communication SkillsCustomer Service FocusOrganizational SkillsCollaborative Problem SolvingIntegrity

Tools & Technologies

Standard Office EquipmentComputer HardwareComputer Software

Industry Keywords

HIPAA StandardsEmployee EfficiencyClaims PoliciesTelecommuter Program ManagementClient Audits

About the role

Key responsibilities & impact

Identify ways to improve employee efficiency and effectiveness
Oversee, train, and evaluate staff performance, providing guidance and support
Assist in processing claims when necessary
Support state/client audits
Manage the Telecommuter program, Claims Account Representative, and Claims Specialists II, ensuring adherence to department standards
Provide feedback on policy and procedure revisions and work process development
Identify and investigate potential fraud
Interpret and apply plan-specific contract provisions
Assist clients with complaints regarding billing submissions
Assist with projects, report development, and other program-related duties
Represent the organization at client meetings, professional association events, and workshops
Develop and maintain training materials, including handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops
Partner with management to develop and execute specialized training sessions on system enhancements, workflow changes, new products or product changes, and policy/procedure changes
Conduct training needs analyses and evaluate training effectiveness
Audit work and coordinate training initiatives to identify, develop, and publish corrective actions and educational materials
Develop and document standard operating procedures and Claims policies
Coordinate audit responses and client requests
Perform other duties as assigned

Requirements

What you’ll need

Minimum of 3 years of leadership experience
Minimum of 5 years of claims processing experience preferred
Minimum of 3 years of training experience preferred, with a focus on developing training programs and materials
Must adhere to HIPAA standards
Proficiency in using standard office equipment, including copiers, fax machines, phones, and computer hardware/software
Strong proficiency in Microsoft Excel
Excellent written and verbal communication skills, capable of engaging effectively with executive management and staff
Ability to formulate and modify policies, train, and direct staff in best practices
Strong customer service focus and ability to engage with a diverse group of internal and external customers
Exceptional organizational skills and ability to focus on assigned tasks
Ability to work collaboratively, diplomatically, and with integrity in problem identification and problem-solving activities
Bachelor's Degree in Business or related fields
Must be able to travel occasionally
Must have three years of training experience
Must have three to five years of experience formulating training curricula
Must have three to five years of experience using multimedia visual aids