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Data Entry Technician I
Southend Pharmacy. Accurately enter prescription orders into the pharmacy management system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription data entry, billing resolution, and customer service. Proficient in maintaining compliance with HIPAA regulations and managing pharmacy software systems effectively.
Highest-signal resume keywords
Valid Texas State Board Of Pharmacy Technician CertificationCertified Pharmacy Technician (CPhT)Pharmacy Data Entry ExperiencePharmacy Software ProficiencyAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Data EntryBilling ResolutionMedication Order ManagementPharmacy OperationsDocumentation Accuracy
Soft Skills
Customer ServiceOrganizational SkillsEffective CommunicationAdaptabilityPunctuality
Tools & Technologies
Pharmacy Management SystemData Management Systems
Certifications & Qualifications
Texas State Board Of Pharmacy Technician CertificationCertified Pharmacy Technician (CPhT)
Industry Keywords
HIPAA CompliancePrescription ProcessingPatient ConfidentialityPharmacy Regulations
About the role
Key responsibilities & impact- Accurately enter prescription orders into the pharmacy management system
- Investigate and resolve billing rejections
- Answer and manage approximately 30–35 inbound telephone calls per day
- Provide courteous, professional, and timely customer service regarding prescriptions, billing, and medication orders
- Communicate with providers' offices to clarify prescription orders and obtain necessary information
- Collaborate with pharmacists and other pharmacy staff to ensure efficient workflow and timely prescription processing
- Maintain patient confidentiality and comply with HIPAA and applicable pharmacy regulations
- Prioritize workload to meet productivity, quality, and turnaround time expectations
- Document communications and interventions accurately within the pharmacy system
- Assist with other pharmacy operational duties as assigned
Requirements
What you’ll need- Valid Texas State Board of Pharmacy Technician certification
- At least 2 years of hands-on experience in a pharmacy data entry or operations role
- High school diploma or equivalent
- Certified Pharmacy Technician (CPhT)
- At least one year of experience using pharmacy software and data management systems
- Exceptional attention to detail
- Strong organizational skills
- Ability to work efficiently in a fast-paced environment
- Must be punctual and adaptable to changing priorities
- Ability to sit for extended periods of time at a desk and work on a computer
- Ability to communicate effectively in person, over the phone, or via virtual meeting
- Ability to maintain focus in a typical office environment with moderate noise levels
- Ability to perform repetitive motions with hands and arms, such as typing
- Legally authorized to work in the United States without current or future sponsorship
Benefits
Comp & perks- Competitive compensation
- Comprehensive benefits package including medical, dental, paid time off
- Quarterly bonuses based on performance
- Professional development opportunities