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Field Performance Manager
Southern Water. Lead, coach and develop operational colleagues to deliver safe, compliant and efficient asset performance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing operational teams across multiple locations, ensuring compliance with health, safety, and environmental standards. Focuses on continuous improvement and effective communication to enhance productivity and service delivery.
Highest-signal resume keywords
Leadership ExperienceOperational ComplianceStakeholder ManagementHealth And Safety KnowledgeContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Performance ManagementWastewater Treatment ProcessesIncident ManagementRisk MonitoringProcess-Based Operations
Soft Skills
Effective CommunicationCollaborative LeadershipDecision-MakingTeam DevelopmentPrioritization
Certifications & Qualifications
Full Driving LicenceDBS Check
Industry Keywords
Safety-Critical IndustryRegulated IndustryEnvironmental ComplianceAsset PerformanceOperational Efficiency
About the role
Key responsibilities & impact- Lead, coach and develop operational colleagues to deliver safe, compliant and efficient asset performance
- Manage operational performance across multiple wastewater treatment sites
- Create an engaged, high-performing culture through effective leadership and communication
- Monitor performance and proactively address issues and risks
- Drive improvements in productivity, efficiency, compliance and service delivery
- Collaborate with engineering, process science and support teams to resolve operational challenges
- Ensure operational activities comply with health, safety and environmental requirements
- Manage contractors and external stakeholders where required
- Support incident management and operational response activities, including an out-of-hours rota
- Identify continuous improvement opportunities benefiting customers, colleagues and the environment
Requirements
What you’ll need- Proven leadership experience managing operational teams
- Experience leading teams across multiple locations or remote working environments
- Strong focus on health, safety and operational compliance
- Experience working within a safety-critical or highly regulated industry
- Ability to prioritise effectively and make decisions in a fast-paced environment
- Strong communication and stakeholder management skills
- Collaborative leadership style with a passion for developing and empowering others
- Knowledge of treatment processes or process-based operations advantageous
- Full Driving licence essential due to site visit requirement
- Eligibility to work in the UK
- Successful completion of identity, criminal record (DBS), employment and/or education history checks, and security vetting
Benefits
Comp & perks- Hybrid working
- Permanent employment
- 37 hours per week
- Out-of-hours rota participation
- Opportunity to contribute to Southern Water’s £7.8bn planned investment for 2025–30
- Reasonable adjustments during the recruitment process
- Employer security and pre-employment checks