IT Systems Engineer I

Southside Bank

. Support systems infrastructure by maintaining system configuration, performing system installation, and enforcing system standards .

Posted 9/15/2026full-timeTyler • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in systems infrastructure management, including configuration, installation, and security support for both physical and virtual environments. Proficient in troubleshooting, documentation, and compliance with regulatory standards while driving continuous process improvement.

Highest-signal resume keywords

Microsoft Windows Server ExperienceMicrosoft SCCM ExperienceVMware CertificationNetwork Backup and RecoveryClient/Server Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System ConfigurationSystem InstallationVulnerability RemediationNetwork Performance OptimizationClient Machine ImagingLifecycle ManagementSystem MonitoringTroubleshootingScriptingDocumentation

Soft Skills

Analytical SkillsProblem SolvingCommunication SkillsTeam CollaborationDependability

Tools & Technologies

VMwareM365IntuneEntra IDDNSDHCPAnti-Virus SoftwareMulti-Function PrintersLifecycle Management ToolsNetwork Monitoring Tools

Certifications & Qualifications

Microsoft CertificationLinux CertificationVMware Certification

Industry Keywords

Systems InfrastructureComplianceDisaster RecoveryChange ManagementInformation Security Program

Tech Stack

Tools & technologies

DNSLinuxVMware

About the role

Key responsibilities & impact

Support systems infrastructure by maintaining system configuration, performing system installation, and enforcing system standards
Administer physical and virtualized systems
Provide system, application, network, and client operating system security support
Perform vulnerability remediation, network and system performance optimization, client machine imaging and lifecycle management, system monitoring, high availability, automation, and other client/server tasks
Maintain documentation for compliance, configuration, inventory, disaster recovery, and security
Contribute to and lead enterprise technology implementations and projects
Operate controls timely and drive continuous process improvement
Document policies, operating standards, and procedures for IT processes
Secure physical and virtual clients/servers by enforcing policies and monitoring access
Set up, configure, and support internal and external systems, networks, and operating systems
Troubleshoot system performance issues and implement technical solutions for infrastructure applications, software, and corporate systems
Track and resolve issues in a timely manner
Provide support during business and non-business hours
Manage the performance of multiple hardware and software platforms
Provide Level 2 data and telecommunications support to team members and end-users
Contact vendors for service when problems cannot be resolved internally
Maintain systems, infrastructure applications, security, network, and client operating system documentation
Monitor performance, troubleshoot network problems and outages, schedule upgrades, and collaborate on network optimization
Maintain operational information, system utilization logs, policies, procedures, standards, and department documentation
Participate in department meetings, projects, and functions
Follow change management request procedures for production infrastructure changes
Maintain confidentiality of sensitive Bank information
Participate in proactive team efforts and special projects
Comply with audit policies, applicable laws, regulations, safety policies, and the Bank’s Information Security Program
Perform additional assigned duties

Requirements

What you’ll need

Associate’s degree in computer or business-related field or equivalent education or experience
Minimum one (1) year in systems infrastructure field with medium enterprise base preferred
Minimum one (1) year Microsoft Windows Server and Desktop experience required
Additional VMware experience preferred
Microsoft, Linux, or VMware Certification highly preferred
Experience with Microsoft SCCM, Intune, M365, and Entra ID required
Experience with DNS, DHCP, network backup and recovery, multi-function printers, inventory, anti-virus, lifecycle management, and scripting
Understanding of Microsoft and VMware concepts
Extensive hands-on experience with designing, implementing, patching, and configuring client/server automation, imaging, files and print servers
Ability to manage multiple assignments/projects
Strong technical, analytical, and critical thinking skills
Self-motivated, dependable, analytical, and a problem solver
Excellent oral and written communication skills
Ability to handle complex problems while maintaining workflow and compliance with department, company, and regulatory standards
Ability to communicate problems and unusual situations to upper management in a timely manner
Ability to operate in a team-oriented infrastructure and maintain effective communication
Manual dexterity sufficient to reach/handle items and work with fingers
Ability to occasionally lift boxes and equipment of up to 20 pounds
Must be able to remain in a stationary position 90% of the time
Must be available for overtime as needed

Benefits

Comp & perks

Medical, Prescription Drugs, Dental, and Vision Insurance
Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
401(k) with a Match
Basic, Voluntary, and Dependent Life Insurance
Paid Time Off
Paid Bank Holidays
Workplace Wellness Programs
Employee Assistance Programs
Tuition Reimbursement