Inside Sales Representative

Southwire Company

. Support inbound and outbound sales efforts for OEM international accounts .

Posted 10/22/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales processes, customer relationship management, and product knowledge, with a strong ability to identify upsell opportunities and manage customer inquiries effectively. Proficient in using CRM and ERP systems to support sales efforts and maintain accurate records.

Highest-signal resume keywords

Customer Relationship ManagementSalesforceOrder EntryLead GenerationNegotiation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ProspectingSelling TechniquesElectrical Products KnowledgeInventory ManagementContract Terms Understanding

Soft Skills

Customer ServiceCommunicationTeam Guidance

Tools & Technologies

CRM SystemsERP Systems

Industry Keywords

OEM International AccountsUpsell OpportunitiesCross-Sell OpportunitiesSales TrendsProduct Information

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support inbound and outbound sales efforts for OEM international accounts
Determine product selections and pricing using inventory, lead times, and contract terms
Perform order entry, quote generation, and follow-up tasks
Identify upsell and cross-sell opportunities from purchasing behavior and sales trends
Handle incoming calls and emails from distributors, contractors, and end users
Provide product information and resolve routine service issues
Enter sales orders, customer notes, and transaction details into CRM or ERP systems
Contact vendors and internal departments to confirm availability, delivery timelines, and technical specifications
Follow up on quotes, shipment status, and product feedback; escalate issues when necessary
Prepare sales materials, product catalogs, and customer records
Provide informal guidance to newer team members on system use and customer service practices
Comply with company policies and standards
Perform other duties as assigned

Requirements

What you’ll need

Minimum Education Level: High School Diploma
2-4 years of experience
Bilingual preferred: English/Spanish
Knowledge of electrical products, customer needs, and sales processes
Experience with sales prospecting
Customer Relationship Management
Selling techniques
Salesforce
Negotiation
Order entry
Lead generation
Ability to handle customer inquiries and routine service issues
Ability to use CRM or ERP systems
Ability to follow inventory, lead times, and contract terms
Ability to work in an office environment
Computer/Keyboard proficiency

Benefits

Comp & perks

401k with Matching
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
Paid Time Off & Paid Holidays
Long & Short-Term Disability
Supplemental Insurance Plans
Employee Assistance Program
Employee Referral Program
Tuition Reimbursement Programs
Advancement & Professional Growth opportunities
Parental Leave
Competitive compensation
Unlimited growth opportunities