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Outside Account Representative
Southwire Company. Manage day-to-day category performance across key eCommerce customers and marketplaces, including homedepot.com .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eCommerce category management, digital merchandising, and analytics, with a strong focus on optimizing product discoverability and enhancing customer experience. Proficient in utilizing data-driven insights to inform pricing strategies, assortment optimization, and performance reporting.
Highest-signal resume keywords
ECommerce Category ManagementDigital MerchandisingAdvanced Excel SkillsAnalytical Problem-SolvingProduct Content Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisAssortment OptimizationPricing StrategiesContent EnhancementsCatalog ManagementKPI TrackingDigital Shelf AnalyticsSEOProject ManagementRetailer Reporting Tools
Soft Skills
Strong CommunicationProblem-SolvingCollaborationIndependenceAdaptability
Tools & Technologies
PIM SystemsReporting DashboardsAnalytics ToolsMarketplace Governance Tools
Industry Keywords
ECommerceOnline RetailDigital CommerceCustomer ExperienceCompetitive Trends
About the role
Key responsibilities & impact- Manage day-to-day category performance across key eCommerce customers and marketplaces, including homedepot.com
- Analyze sales, traffic, conversion, content quality, search visibility, and competitive trends
- Develop recommendations for assortment optimization, pricing strategies, promotions, and content enhancements
- Lead digital shelf initiatives to improve product discoverability, conversion rates, and customer experience
- Partner with Product Management and Marketing teams on product content, images, videos, A+ content, and enhanced brand experiences
- Drive online assortment, new item launches, product availability, ratings and reviews, and catalog health
- Support category reviews, business updates, and retailer meetings with insights, analytics, and performance reporting
- Identify and resolve catalog issues, including item setup errors, variation opportunities, missing attributes, duplicate listings, and content gaps
- Utilize retailer reporting tools, analytics, and internal data to develop business recommendations
- Monitor marketplace trends, competitive activity, consumer behavior, and industry developments
- Support brand protection initiatives, authorized seller programs, and marketplace governance efforts
- Partner with cross-functional teams on product launches, promotions, and seasonal initiatives
- Develop and maintain reporting dashboards and KPI tracking
- Serve as a subject matter expert in digital commerce, customer experience, and online merchandising strategies
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, eCommerce, Analytics, or related field
- Minimum education level: Bachelor's Degree
- 2-4 years of experience; 3+ years preferred in eCommerce, category management, digital merchandising, account management, or online retail
- Experience working with The Home Depot, Lowe’s or Amazon
- Strong analytical and problem-solving skills
- Advanced Excel skills with experience analyzing large datasets
- Experience working with product catalogs, item setup processes, product content management, or PIM systems
- Strong communication and project management skills
- Ability to work independently in a fast-paced, highly collaborative environment
- Knowledge of digital shelf analytics, SEO, ratings and reviews, and online marketplace fundamentals preferred
Benefits
Comp & perks- Competitive compensation
- Employee benefits
- Tuition reimbursement
- Unlimited growth opportunities
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave