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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer implementations and configuring legal technology, with a strong focus on drafting and maintaining legal documents and templates. Proficient in project management and communication, ensuring high-quality support and customer experience.
Highest-signal resume keywords
Legal Document DraftingProject ManagementMicrosoft Office ProficiencyBilingual Communication (English and French)Customer Implementation Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal Contract UnderstandingLegal Content EditingTemplate CreationQuality AssuranceImplementation Coordination
Soft Skills
Attention to DetailIndependent WorkCustomer Service OrientationCollaborationProblem-Solving
Tools & Technologies
Edilex TechnologySOVRA Software
Industry Keywords
Legal AssistantLegal TechnicianLegal SecretaryAdministrative TechnicianLegal Content Management
About the role
Key responsibilities & impact- Manage implementation work with a small portfolio of customers, coordinating timelines, deliverables, and follow-through from setup through completion
- Configure Edilex technology for customers during onboarding, translating agreed requirements into a usable setup
- Build custom legal templates for individual customers during implementation and help ensure they are ready for practical use
- Draft, model, review, and update business contracts and other legal documents for use within SOVRA software and products
- Create reusable legal templates for the broader customer base and maintain existing content as product needs evolve
- Perform quality checks on software, legal content, and related services to identify issues before customer use
- Maintain legal content within the product and support updates as the customer base and market expand
- Work with lawyers and team members on legal-content work, escalating questions requiring additional legal guidance
- Improve implementation support and the ongoing customer experience
- Independently own customer implementations and identify opportunities to strengthen product support and customer service
Requirements
What you’ll need- College diploma in a relevant field or equivalent practical experience
- At least two years of experience as a legal assistant, legal technician, legal secretary, legal content editor, administrative technician, or in a related field
- General understanding of legal contracts and ability to work carefully with business contract content
- Proficient with Microsoft Office applications
- Comfortable learning technology used to create and maintain legal content
- English communication ability
- Good working understanding of French for collaboration and source material
- Ability to manage timelines, project work, and deliverables independently while maintaining accuracy and follow-through
- Authorization to work in the United States or Canada
- Must not require work visa or transfer sponsorship
Benefits
Comp & perks- Comprehensive health and medical coverage
- Paid time off
- Structured learning and development program
- Paid parental leave