Manager, Infrastructure & Security

Spark Power ⚡

. Serve as the senior technical lead and escalation point for infrastructure, cloud, networking, identity, endpoint, and cybersecurity issues .

Posted 10/16/2026full-timeRemote • CanadaSeniorLead💰 CA$120,000 - CA$140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in managing and optimizing hybrid cloud environments, with a strong focus on Microsoft Azure and cybersecurity operations. Proven ability to lead cross-functional teams, drive incident response, and implement ITIL-aligned practices for operational excellence.

Highest-signal resume keywords

Microsoft Azure ExpertiseCybersecurity Operations ManagementPowerShell ScriptingITIL-Aligned PracticesSenior Technical Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure AutomationDisaster Recovery ManagementEnterprise NetworkingVulnerability ManagementBackup and RecoveryWindows Server AdministrationActive Directory ManagementCloud Adoption StrategiesSecurity Incident ResponseTechnical Standards Development

Soft Skills

Proactive CommunicationResourcefulnessPlanning and AnticipationTeam LeadershipClear Written Communication

Tools & Technologies

Microsoft 365Microsoft DefenderSIEMVirtualization TechnologiesFirewall AdministrationDNS ManagementDHCP ManagementConditional AccessMFAPenetration Testing Tools

Certifications & Qualifications

Microsoft Azure AdministratorAzure Solutions ArchitectCybersecurity Architect CertificationCISSPCISMCCSPITIL FoundationCCNACCNPSecurity+

Industry Keywords

Cloud ComputingCybersecurityIT GovernanceOperational ResilienceBusiness ContinuityThird-Party Risk ManagementIncident ManagementChange ManagementConfiguration ManagementService Level Agreements

Tech Stack

Tools & technologies

AzureCloudCyber SecurityDNSSparkSwitching

About the role

Key responsibilities & impact

Serve as the senior technical lead and escalation point for infrastructure, cloud, networking, identity, endpoint, and cybersecurity issues
Design, configure, administer, and troubleshoot critical platforms directly
Review and approve architectures, configurations, change plans, and scripts produced by vendors and consultants
Develop automation, scripts, and technical standards
Own the operational health of Spark Power's hybrid environment, including on-premises systems, Microsoft Azure, Microsoft 365, networking, storage, identity, and endpoints
Manage availability, capacity, patching, upgrades, lifecycle, and technical debt
Report on availability, backup success, and recovery testing
Deliver cloud adoption, consolidation, and cost optimization improvements
Maintain and regularly test backup, recovery, and disaster recovery capabilities
Maintain architecture diagrams, inventories, configuration records, and operational procedures
Lead Spark Power's operational cybersecurity program across prevention, detection, response, and recovery
Serve as primary contact for the outsourced Security Operations Centre and manage SOC service performance
Administer and tune security technologies and controls
Drive and report on vulnerability remediation, patch compliance, system hardening, access reviews, penetration testing, and phishing simulations
Assess third-party technology risk and support IT governance, audit, and compliance activities
Lead security incident response, infrastructure outage response, root cause analysis, post-incident reviews, and corrective actions
Apply ITIL-aligned incident, problem, change, release, and configuration management practices
Maintain runbooks and incident response procedures and participate in after-hours support
Manage vendor resources, managed service providers, security partners, telecommunications providers, and technology vendors
Review statements of work, support procurement, licensing, contract renewals, and IT budgets
Plan and lead infrastructure, cloud, and cybersecurity projects, including acquisitions, integrations, and separation activities
Lead cross-functional teams across IT, business units, vendors, and consultants
Translate technical risk into business impacts, options, costs, and recommendations

Requirements

What you’ll need

Hands-on expertise with Microsoft Azure, Microsoft 365, Windows Server, Active Directory, Entra ID, virtualization, storage, backup, and disaster recovery
Enterprise networking, including routing, switching, WAN, LAN, WLAN, VPN, segmentation, DNS, DHCP, and firewall administration
Cybersecurity operations, including Microsoft Defender, SIEM, endpoint and email security, vulnerability management, Conditional Access, MFA, and privileged access
Security incident triage, containment, eradication, and recovery
PowerShell scripting, infrastructure automation, monitoring, alerting, and log analysis
ITIL-aligned incident, problem, change, release, and configuration management practices
A builder mindset and resourcefulness
Ability to plan ahead, anticipating capacity, lifecycle, security, and resourcing needs
Proactive, clear written and verbal communication
10+ years of progressive experience in infrastructure, cloud, networking, cybersecurity, or technology operations, including substantial hands-on administration and engineering
Experience as a senior technical lead or player-coach, managing full-time and part-time vendor resources and managed service providers
Experience leading security incident response with an outsourced SOC or managed security provider
Bachelor's degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related discipline, or an equivalent combination of education and experience
Experience in a multi-site environment, with understanding of business continuity, operational resilience, and third-party risk
Availability for occasional travel to Spark Power offices and operating locations
Availability for after-hours support during major incidents or planned changes
Microsoft Azure Administrator, Azure Solutions Architect, or Cybersecurity Architect certification
CISSP, CISM, CCSP, or comparable certification; Security+ considered an asset
ITIL Foundation or higher
CCNA, CCNP, or equivalent networking certification

Benefits

Comp & perks

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Continuous training and skills improvement including Spark U and external training
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)