Commercial Data and Insights Analyst

SPARK Schools

. Build and manage daily, weekly and monthly enrolment dashboards .

Posted 11/6/2026full-timeRandburg • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing dashboards, conducting operational performance analysis, and providing actionable insights to enhance revenue growth and customer experience. Proficient in data visualization, reporting accuracy, and stakeholder engagement within high-volume operational environments.

Highest-signal resume keywords

Dashboard DevelopmentData VisualizationAdvanced Microsoft ExcelPower BI / Tableau / Looker StudioCommercial Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSQLSpreadsheet ModellingOperational Performance Deep DivesLead-to-Enrolment Funnel TrackingCash Flow ReportingDebt Aging AnalysisCustomer Experience ReportingReporting AccuracyForecasting

Soft Skills

Strong Presentation SkillsAttention to DetailProblem-Solving CapabilityProcess Improvement MindsetAbility to Engage Senior Stakeholders

Tools & Technologies

Google SheetsCRM SystemsBusiness Intelligence ToolsAutomated Reporting FrameworksExecutive Reporting Tools

Certifications & Qualifications

BCom in Business Analytics

Industry Keywords

Commercial AnalyticsSales AnalyticsFinance AnalyticsOperational EnvironmentsCustomer Sentiment Analysis

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Build and manage daily, weekly and monthly enrolment dashboards
Track the full lead-to-enrolment funnel and identify fallout and friction points
Monitor lead quality, conversion rates, sales productivity, campaign performance, utilisation, enrolment growth and attrition
Monitor new school ramp-up performance and capacity risk
Provide insights affecting revenue growth, utilisation and EBITDA performance
Produce real-time collections and cash flow reporting
Build debt aging and arrears analysis
Track collection rate, cash rate, payment behaviour, payment arrangements, promises to pay and recovery campaigns
Identify high-risk arrears accounts and recovery priorities
Design and manage customer experience reporting across parent touchpoints
Analyse customer surveys, feedback and parent sentiment
Identify customer pain points and provide recommendations to improve parent experience and retention
Monitor communication effectiveness and customer response trends
Conduct operational deep dives and identify root causes, bottlenecks and efficiency opportunities
Analyse large datasets across spreadsheets, Google Sheets and operational systems
Consolidate fragmented operational data into business insights
Build executive-ready dashboards, automated reporting solutions and BI visualisations
Support strategic decision-making using data trends and forecasting
Build and maintain automated reporting frameworks
Ensure reporting accuracy, integrity and consistency
Produce executive commercial performance packs and presentations
Provide real-time operational visibility to management teams
Support data governance and reporting standardisation initiatives

Requirements

What you’ll need

BCom in Business Analytics or related field
3–5 years in commercial analytics, sales analytics, finance analytics or business intelligence
Experience in high-volume operational environments
Experience presenting insights and analytics to senior leadership teams
Experience building dashboards and executive reporting tools
Experience conducting operational performance deep dives
Advanced Microsoft Excel and Google Sheets expertise
Strong knowledge of formulas, lookups, pivot tables and multi-sheet analysis
Ability to work with large and complex datasets
Power BI / Tableau / Looker Studio dashboard development
Data visualization and reporting capability
CRM and operational systems reporting
Strong spreadsheet modelling and analytical capability
SQL advantageous
Strong analytical and problem-solving capability
Commercial and operational understanding
Attention to detail and reporting accuracy
Ability to simplify complex data into actionable insights
Strong presentation and communication skills
Ability to engage senior stakeholders confidently
Process improvement mindset
Ability to work under pressure and manage multiple priorities
Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits

Comp & perks

fair market linked remuneration
discretionary performance-based annual bonuses and increases
above average/good annual leave
life, disability and funeral cover
employee wellness support
educational support & study leave
individualised professional development, support and mentorship
employee discount on school fees
opportunities for career growth